Question about Xerox WorkCentre M20i All-In-One Laser Printer
Check your green scanner lock which is under the scanner area right in that area where your copies comes out of the machine. This is the most common cause of the "scanner locked" condition. The lock gets accidentally engaged as it is located right where you reach in to get your copies.
If the lock is not the problem then you may have a scanner drive issue.
Good Luck and Thank You for using Fixya.
Posted on May 13, 2010
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Posted on Jan 02, 2017
SOURCE: Workcentre M20i Scanner Locked
I am not sure which switch you are talking about.
The machine has a power switch, and a scanner lock switch.
The scanner lock switch is located in the area where you take the copies out of the exit area, it is just above the knuckles of your hand. If you lean over look under the bottom of that scanner, there is a green sliding selector switch with a picture of a pad lock. Power off the machine, then move it to the unlock side. Then turn on the machine, see how it works ok.
Posted on Oct 23, 2009
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