Question about HP Pavilion N5415 Notebook

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HP update when ever the auto update comes up and I choose download it goes through the updates but says each one is cancelled This is for my HP laptop.

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  • cmsinc Mar 29, 2008

    how can I fix this? I have tried manually updating but as it goes through the process it always comes up each update has been cancelled

  • cmsinc Mar 30, 2008

    the updates for windows is ok, it is the update for HP software for my Hp pavillion lap top.

    I updated all the windows updates fine yesterday but doing the HP updates goes from installing to installation canceled. I tried turning off my virus protection just in case there was an issue but it still wouldn't install.

  • Anonymous Sep 14, 2008

    I have the same problem with my HP Pavillion desktop (m9200t). I have never been able to install the HP Updates.



  • Anonymous Sep 17, 2008

    I have Windows Vista x64. I get the same bunch of "Update Canceled" messages. No explanation provided.

  • pvbjs Oct 25, 2008

    software will not update

  • Anonymous Feb 22, 2009

    I have pc hp pavilion a1540n,every time hp update tells me there's a new update again for 4.0.12..it goes through it's downloading & installation.at the end keeps coming back with the same "failed to install"..messages to hp are no help at all.NO ANSWER as usual...solution, saving for a MAC.

  • POE2 Apr 28, 2009

    I HAVE THE SAME PROBLEM WITH D/L 4.0.12..INFORMED HP WITH NO RFESULTS BACK..INFORMED AGAIN AND TOLD THEM TO KISS A--.. AWAITING NEW MAC..

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5 Answers

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I had been having this same issue on my Windows Vista Ultimate - 64-bit computer at home. The HP Update process would run and display about three or four failed installations. I ended up logging onto HP's website and searching for HP Update, and came across a version update - 4.0.12.

I downloaded the 4.0.12 version, installed it and re-ran the updates. Everything worked as planned.

While I didn't read anything specific on HP's site, I'm guessing the failed installs has something to do with the HP Update client itself, and version 4.0.12 fixes those problems.

You can get the 4.0.12 versions here: ftp://ftp.hp.com/pub/softlib/software10/COL25541/pv-65606-1/sp40845.exe

If you don't trust the direct link, here's the support article from HP: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-65606-1&cc=us&lc=en&dlc=en&product=3461494

Posted on Dec 23, 2008

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You need to run the HP update as an administrator. You can set the short cut to do this...

Start -> Programs -> HP -> HP Update -> right click -> properties -> compatibiltiy tab

Then the check box down near the bottom. I guess you can also do this for all users (press the "Show settings for all users")

Not tried it automatically yet, but if you run the short cut the updates install successfully. You may need to go find the actual executable and do the above for the automatic update to run in admin?

Posted on Nov 13, 2008

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Running as administrator fixed it for me.

Posted on May 19, 2009

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Download the new update software separately here:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?os=228&softwareitem=HU-73488-2&lc=en&dlc=en&cc=us&lang=en&product=3892964

Then try the other updates. Worked for me

Posted on Sep 18, 2009

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This link if you have installed XP SP1 or 2
If you have only XP with no SP1,1a,or 2 installed
use this link then the other.

this will update your system with hot fixes and security updates then ask you to turn on auto updates.

Posted on Mar 29, 2008

  • Mark Williams
    Mark Williams Mar 30, 2008

    Download and install security update first








    1. Click the
      SP38202 File Download
      link.




    2. When the File Download window appears click
      Run
      .




    3. When the Internet Explorer Security window appears click
      Run
      .




    4. When the InstallShield Wizard appears click
      Next
      .




    5. Accept the License Agreement and click
      Next
      .




    6. Click
      Finish
      and restart the computer if prompted.


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