Question about Maytag Neptune MLE2000A Front Load Stacked Washer / Dryer

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No spin, no door lock light

Machine control board has burned resistors- R11 and R43

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Sounds like there may be something downstream that caused that(relay stuck)..you a tech sort of person?

Posted on Mar 29, 2008

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Maytag Neptune washer (mah3000aww) won't start


IT IS THE DOOR AND SPIN SWITCH AT THE TOP OF THE DOOR IN THE CENTER THERE IS A KIT THAT REPLACES BOTH SWITCHES AND LOCK . IF THEY ARE BLOWN IT MAY HAVE CAUSED THE CONTROL BOARD TO BLOW A RESISTOR .TO CHECK THIS TAKE THE SCREWS OUT OF THE TOP OF THE PANEL OPEN IT AND INSPECT THE CONTROL BOARD AT THE RIGHT CENTER OF THE CONSOLE. LOOK FOR A BURNED OUT RESISTOR JUST OVER THE BOTTOM LEFT PROCESSOR YOU SHOULD SEE IT CLEARLY IF IT IS BURNED OUT IF SO YOU MUST ALLSO REPLACE THAT .IF YOU DONT THE NEW SWITCH KIT WILL BURN IT OUT ALLSO ...

Apr 25, 2017 | Washing Machines

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Maytag Neptune Front Load Washers Machine Control Board Repair


Component failures on Maytag Neptune Font Load Washers such as the pressure switch, wax motor, hot and cold water valve solenoids, timer motor, 24 VDC circuit, and the overall electrical buffer circuit have significant effect on the machine control board. Failed resistors on the machine control board can be used to determine failed washer components. Resistor R9 is associated with the pressure switch, R11 is for the wax motor, R51 for the hot water valve solenoid, R52 for the timer motor, R53 for the cold water valve solenoid, R143 for the 24 VDC circuit, and R162 for the overall electrical buffer circuit. The TRIAC Q6 is also associated with the wax motor while TRIACS Q3, Q9, and Q17 are for the timer motor, cold water valve solenoid, and hot water valve solenoid respectively. These TRIACS must also be replaced should the corresponding resistors fail or burn out especially when there's no power going to the associated component.

The most common problem experienced is the failure of the wax motor as indicated by the inability of the washer to advance to the high speed spin cycle with the "door locked" light not lit. Replace the TRIAC Q6 and the resistor R11 on the machine control board to get the machine back into operation. Use MAC97A6 or NTE5656 for Q6 and a 3.9 kilo-ohms carbon or carbon film resistor for R11. It is recommended to install a 1/2-ampere pico fuse in series with the wax motor to prevent damage to Q6 and R11 should the wax motor shorts out and fails again.

Replacement of the wax motor is a must before installing the repaired or new machine control board to prevent damage to the repaired or new part. Make sure the wiring harness connections of washer components are good and snug fit. Reseat the connectors several times to clean off corrosion build up both on the connectors and terminals.

on May 17, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Neptune front loader. doorlock light quit working. wont spin.


You will need to change the machine control board and door lock wax motor.
MAH3000AWW PART # 'S 22002988 AND 12002535
MAH4000AWW PART# 'S 22002989 AND 12002535
If yo look at your control board in the control panel you will find R11 burned.

Jun 10, 2011 | Maytag Washing Machines

1 Answer

Neptune Washing Machine (MLE200AWW) spins but water is not pumped all the way out. I can hear it slosh in the drum if I spin the drum manually.


Hi, the sloshing sound is normal because of the balance ring which has liquid in it...

I would be concerned about your door latch wax motor ( part # 12002535) though... See Neptune Help for more information about replacing the faulty wax motor with brown colored actuator tip before it damages your machine control board. When the wax motor shorts out it will blow the Q6 triac and then the R11 resistor will burn and your door probably won't lock anymore as indicated by the door locked light not coming on. The next thing you will notice is that your clothes will be soaking wet after the wash cycle because the spin cycle will not work if the door does not lock...

Your machine control board is located above the dryer on the right side.

Every Maytag Neptune front loader with a timer knob (non digital) has a wax motor and all of them shipped with faulty one except the later 2000 series stacker models. You should proactively replace the wax motor with the new design (with black tip) to prevent the Q6 R11 failure on the control board. If you're too late you can try the STAGE 1 repair kit at the same site above.

To inspect your door latch wax motor on the stackers you:

? Unplug machine

? Remove the (2) screws holding center panel and remove panel

? Remove the (1) center screw holding the top panel located inside compartment above washer

? Remove the top panel to expose the door latch assembly

I hope this helps you.

Apr 25, 2011 | Maytag Neptune MLE2000A Front Load Stacked...

1 Answer

My maytag MLE2000AYW will not lock, how hard is it to replace or fix?


I would be concerned about your door latch wax motor ( part # 12002535) though... See Neptune Help for more information about replacing the faulty wax motor with brown colored actuator tip before it damages your machine control board.
When the wax motor shorts out it will blow the Q6 triac and then the R11 resistor will burn and your door probably won't lock anymore as indicated by the door locked light not coming on. The next thing you will notice is that your clothes will be soaking wet after the wash cycle because the spin cycle will not work if the door does not lock...

Your machine control board is located above the dryer on the right side.

Every Maytag Neptune front loader with a timer knob (non digital) has a wax motor and all of them shipped with faulty one except the later 2000 series stacker models. You should proactively replace the wax motor with the new design (with black tip) to prevent the Q6 R11 failure on the control board. If you're too late you can try the STAGE 1 repair kit at the same site above.

To inspect your door latch wax motor on the stackers you:

  • Unplug machine
  • Remove the (2) screws holding center panel and remove panel
  • Remove the (1) center screw holding the top panel located inside compartment above washer
  • Remove the top panel to expose the door latch assembly

    I hope this helps you.

Mar 27, 2011 | Maytag Neptune MLE2000A Front Load Stacked...

1 Answer

My maytag neptune MAH3000aww washing won't go into


most common issue with these is the door lock assy. You need to remove the control panel and check the R11 resistor on the board most likely it will be burnt. This was a common issue a few years back. If the R11 resistor is burnt you need to replace the door lock AND control board or your problem will occur again.

Hope this helps _MJ_

Jan 31, 2010 | Maytag Washing Machines

1 Answer

Maytag washer #MAH400AWW drains water fine but will not go into high speed spin cycle


Your washer uses a wax motor door latch assembly with a high failure rate that led to the filing of class suit against Maytag in 2004. The failure of the wax motor results in a no spin problem.

Verify first if the door lock light is on. If not, the wax motor failed and resistor R11 and transistor Q6 on the machine control board also failed. Replace the wax motor and R11 and Q6.

Most technicians will advise you to replace the machine control board and not just the wax motor. But replacing them is not a difficult task. You just need to know how to solder and desolder.

When you opt to ask a technician to repair your machine, insist that only the wax motor, R11 and Q6 must be replaced, not the entire control board. The service will cost you about $300.

Do not hesitate to inform me if you want to do the repair yourself for the complete disassembly and repair procedure.





Jan 13, 2010 | Maytag Washing Machines

1 Answer

Won't spin


hi..
What happens is the machine will stop spinning because the door latch will fail to lock. Deep inside it is caused by the mechanism that locks the door. The wax motor will draw too much current and damage the control board by burning a resistor (R11)

just pull the board u can discover burn thru on r11 (you can see the blackened resistor). orders and new board & wax motor on ebay. open the washer & replace the board & wax motor..
thank u
rate me!!!

Apr 13, 2009 | Zanussi Washing Machines

1 Answer

Common maytag neptune washers malfunctioning-R11/Q6+spin switch!!


yes if replacing the machine control board because of burnt resistor you do also replace the wax motor and spin switch.the spin switch and wax motor are next to each other in a bracket above where the door closes top of door jam.where the door lock mechanism are

Jan 24, 2009 | Washing Machines

5 Answers

Maytag neptune mah3000aww


re original issue, see if R11 is burned. if so, need to change R11 resistor and associated triac, and probably wax motor so it won't do it again. temporary fix just cut out R11, door won't lock. if your model won't spin that way, depress actuator for microswitch from door wax motor. instructions on web.

Jan 19, 2008 | Maytag Neptune Washer

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