Question about Lexmark X2690 All-In-One InkJet Printer

1 Answer

I go to print something and the printer sucks the paper in real fast and it crumbles in there and it gets jammed. it is brand new, but i cannot take it back to the store b-cuz it had been too long

Posted by on

Ad

1 Answer

  • Official Brand Answer
  • 3,344 Answers

Remove all cartridges from the printer. Close the cover. Unplug the power supply from the printer (it's the black box behind the printer where the power cord is attached). Wait for at least 10-15 seconds before plugging back the power supply in the printer. When the printer's ready, reload the cartridges. Try again. If problem persists, since printer is fairly new, I advise you to contact Lexmark Technical Support for further assistance. Thanks.

Posted on May 13, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

After clearing a paper jam, it now jams everytime I use it and crinkles the paper.


for this model, the drum unit have to be cleaned and free from dirt and toner.. and the common problem is the eject roller...they are located at the top of the printer, the long black roller with few hard rubber roller.. once this roller is harden, it will give paper jam problem..and the paper will crumble each time you print....especially when the printer have printed many pages... you will need to send it to the tech to replace the eject roller.

Jun 21, 2010 | Brother HL-2040 Laser Printer

1 Answer

Printed fine then started to crumble paper like


Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 20, 2010 | HP LaserJet 1300 Printer

1 Answer

Hi my name is Lecette. I am having some trouble printing on my lexmark x5470 printer. When I print the paper slides in 3 inches and starts to crumble up and jams. Is there any way you can assist me with...


if the paper is crumpling up then something is stopping the paper from moving check the paper path for obstructions. if your first set of feed roller are moving and the second set is not then this will happen also

Dec 04, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

HP C5280 printer jams all the time at the same point in the page


More than likely there is a small piece of paper caught between one of the small rollers and the metal frame that hold it. Get a flashlight and look real good.

Aug 07, 2009 | HP Photosmart C5280 Printer

1 Answer

Paper jams after printing and will not exit top output tray


take it back -- Samsung has a year warranty, but if it's brand new, take it back. I've had two 2510's and have been happy until they get some wear on them, then I have the same problem. This ought not to be happening to a new machine.

May 30, 2009 | Samsung ML-2510 Laser Printer

1 Answer

Paper is being pulled in on the right side and getting crumbled


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Apr 26, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Paper is jamming


probaly to much paper try removing some of the paper and then try printing something to see if the problem goes away

Jan 11, 2009 | Canon PIXMA MP210 Photo All-In-One Printer

1 Answer

Paper jam


If it crumbles just before the exit, then the problem is with the fuser unit, there are 4-6 claws/teeth/scrapers that are supposed to help guide the paper out, when they wear out the catch the paper and turn them into accordions. Replace the claws, and check the heat rollers.

Jul 22, 2008 | Panasonic DP-150A Copier

2 Answers

Paper jam in HP 4255 office jet all in one printer


Clearing paper jams
Paper jams can be real or false. The unit may report a paper jam even when there is no jammed paper. The solution to a real paper jam or a false paper jam is the same.
CAUTION:
Jammed paper must be removed using the rear access door with the power cord disconnected to avoid mechanical damage. Do not remove jammed paper from the front of the unit.
  1. Turn off the HP product and turn it around so the back of the unit faces you.
  2. Disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the paper feed rollers to turn freely.
  3. Locate and open the rear access door by pressing in on the left side tab and then pulling the door toward you.
Figure 2: Removing the rear access door

  1. Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to Buy on this page to order replacement parts.
  2. From the rear access door opening, remove the jammed paper.
  3. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
  4. Reinstall the rear access door.
  5. Reconnect the power cord to the unit and turn the unit on.
Preventing paper jams
The following information will help prevent paper jams from occurring:
  • Never use paper that is torn or wrinkled.
  • If you are having problems using paper that has already been printed on once (recycling), replace it with new paper.
  • Remove and then reinstall the rear access door. Verify that the access door is fully locked in place. The paper can skew if the rear access door is not locked.
  • Every six months to one year, clean the paper feed rollers with a rag lightly moistened with water. Over time the paper feed rollers accumulate dust and do not function as well as they once did.
  • When printing envelopes, tuck the flap into the envelope and crease the folds before printing.

Jun 10, 2008 | HP OfficeJet 4255 All-In-One InkJet...

1 Answer

Epson RX595 Phanton Paper Jam


Please open all the side flaps and close it. Then see the result

Mar 29, 2008 | Epson RX595 Photo All-In-One Printer

Not finding what you are looking for?

Open Questions:

See all Lexmark X2690 All-In-One InkJet Printer Questions

Lexmark X2690 All-In-One InkJet Printer Logo

63 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Office Equipment & Supplies Experts

Don  Farrell
Don Farrell

Level 3 Expert

1018 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18408 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...