Question about Washing Machines
I have a Kenmore elite washer mod. # 110. 16922501 that has been in storage for about 4 years. It worked perfect. I hooked it up and it filled with water but that was it. Nothing happened so I tried it in all the setting. It wouldn't spin or adjitate. Do you know what it would take for repair?
Posted by Anonymous on
First, see the Sears parts site for your washer:
If you cannot hear the motor trying to turn, it could be the Lid Switch:
Newer model Whirlpool / Kenmore washers use a Lid Switch as a safety device. Unless the switch senses that the lid on the washer is closed, the washer will neither agitate nor spin.
Older models only used the switch during the spin cycle.
Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.
This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch as well as a detailed section on how the washer works.
It also has a troubleshooting guide as well as component testing procedures.
To bypass the switch, you only have to disconnect the power to the washer, tilt the console back, unplug the switch and using an short piece of insulated wire, jump the two outermost contacts on the connector coming from the console and plug the washer back in.
Following is a description of how to gain access to the console and how to remove the cabinet if necessary.
With the jumper in place, try to re-start the washer.
If it works, the Lid Switch is a relatively inexpensive part and only requires you to access the console and remove the cabinet.
If you can hear the motor trying to turn, it's possible that after 4 years, the rubber center piece of the Motor coupler has worn / deteriorated: If it will drain this is the most likely cause.
Kenmore / Whirlpool top load, direct drive washers use a "Motor Coupler" between the motor and transmission.
It's used as a fail safe device and consists of three parts.
Two of the parts are the same, plastic units with three prongs that fit on one of the motor output shafts and the other on the transmission input shaft. Between them is a rubber piece with six holes.
The power from the motor is transmitted through the rubber piece to the transmission.
The other shaft on the motor directly drives the pump. This is likely why the machine drains.
If the motor coupler is broken, or worn, the motor may not be able to send full power to the transmission for agitating or spinning.
See the following for how to remove the cabinet, pump, motor and motor mounting plate to inspect and replace the motor coupler.
If the coupler looks damaged, it's a relatively easy fix.
Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.
Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.
Put the rubber piece on the transmission plastic piece.
Replace the motor mounting plate.
Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.
Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.
Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.
Beyond those two basic (they are the most often causes of a washer filling but not agitating or spinning) I'd verify that the motor has power to it.
Posted on May 13, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 21, 2016 | Kenmore Washing Machines
Dec 14, 2013 | Kenmore Elite 45986 Front Load Washer
Jan 07, 2011 | Kenmore Elite Oasis 27052 Top Load Washer
Mar 06, 2010 | Kenmore Elite 45986 Front Load Washer
Dec 10, 2008 | Kenmore Elite HE4 Electric Dryer
Oct 25, 2008 | Kenmore 24032\24036 Top Load Washer
Jul 20, 2008 | Washing Machines
Feb 17, 2008 | Kenmore Elite 45986 Front Load Washer
49 people viewed this question
Usually answered in minutes!