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After switching my scanjet 8350 on i get adf jam clean out error help me to deal with it

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The printer is telling you that the automatic document feeder is jammed. Try using a flashlight and look for any shreds of paper - no matter how small - in the paper path.

Posted on May 14, 2010

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I having hp scanjet 8350 scanner+adf its not scanning and automatic document function also not working but when i disconnect the adf /tma cable the flatbed scanner start working perfectly but again when i...


Thank you for writing a complete question that we are able to understand. It's nice to see a well worded question on here for a change.

To answer your question, this sounds like either a driver or firmware problem with the scanner. You can download the latest driver for your scanner from the HP support site here (click here) and download the available firmware upgrade for your scanner as well from the same location.

I would check to make sure that you have the latest driver first, and install that first if you do not. Then I would install the firmware upgrade immediately after, since it seems to fix the error that you are experiencing:


"Scanner hangs and does not respond when scanning many pages from the flatbed."


Good luck and thanks again for the well worded question!

Feb 13, 2012 | HP Scanjet 8350 Flatbed Scanner

1 Answer

Avision AV8350??? the error led is on, first time the led on & off For 8 number Sequence. then on for ever.


Hello,

When you first turn the scanner back on, the READY light will blink, indicating that the diagnostics are in progress. If the Ready LED and Paper Jam LED blink 8 times, the error indication is "Light Check Fail (ADF)" or "Flatbed /ADF inverter check error".

Followings are the solution for the above problem:

1. Lamp is on? Yes. CCD error, Optical assembly is to be replaced.
2. Lamp is on? No. Flatbed or ADF Inverter error. Lamp inverter circuit is to be replaced.
3. Lamp is on? Yes. Issue resolved.
4. If the Lamp is still off, then Lamp is to be replaced.
5. If the issue still persists, then you may have to contact the authorized Avision Service personnel for further diagnosis and suggested repair or replacement.

Hope the above information is helpful.

Please revert if you have any doubt.

Thank you for contacting FixYa.

Regards,

TechSatya

Jan 16, 2010 | Avision AV 8350 Flatbed Scanner

1 Answer

Can't clear ADF paper jam--I


CHECK INSIDE FOR PAPER AND RESETBY CUTTING MPOFF AND RESTARTING .SOUNDS LIKE A SMALL AMOUNT IS INSIDE SOMEWHERE.. GOODLUCK

Jun 02, 2009 | HP LaserJet 3055 All-In-One Printer

2 Answers

ADF paper jam, when there is none


If you are receiving an Error Code 103 or a Paper Jam error, but there are no pages in the ADF (Automatic Document Feeder), follow the steps below:
  1. Close the scanning application (such as PaperPort)
  2. Turn off the scanner and the computer
  3. If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
  4. Plug the ADF cable back in
  5. Turn on the scanner power
  6. Turn on the computer
  7. Try scanning again
For a Paper Jam or Error Code 103, make sure that the ADF cable in the rear is connected to the scanner base. Check the flatbed to make sure that it is clear. A page incorrectly placed on the flatbed may interfere with a page feeding through the ADF.

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder (ADF), a warning dialog box appears after a few moments.

To clear a paper jam:
  1. Open the Automatic Document Feeder cover.
  2. Remove the jammed paper and close the cover.
If you are receiving a paper jam error, or if the scanner is running continuously, check to make sure the paper sensor arm is not stuck down.
  1. Open the Automatic Document Feeder cover.
  2. Look for the small black plastic arm
  3. When you press on this arm, it should move freely up and down
  4. If the arm is stuck down, please contact Technical Support for troubleshooting options
  5. Close the ADF cover.

May 26, 2009 | HP Scanjet 8350 Flatbed Scanner

2 Answers

Install feed rollers in ADF of HP scanjet 5590


You can get a service manual at this website address (HP website):

http://h10061.www1.hp.com/ccsearch/search?pname=HP+Scanjet+Scanner&qry=instruction+manual&submit.x=7&submit.y=4&ctry=emea_africa&lc=en&dlc=en&mode=fb&tmv=0&method=prodFinder&pid=&productBigSeriesOid=&spid=&opname=&pname_desc=&ptype=&stype=&contextual_lname=&spname=&temp_hql=&search=0

Feb 06, 2009 | HP 5590 ScanJet Flatbed Scanner

2 Answers

DOCUMENT FEEDER IS JAMMING


Try and clean the rubber rollers with Isopropyl alcohol. Do not use any solvents.
S. Mohan, Chennai, India

Dec 30, 2008 | HP Scanjet 5590 Flatbed Scanner

2 Answers

Hp scanjet 8300 error ROM CODE FAILURE DOWNLOAD FW


hp scanjet 8350 error ROM CODE FAILURE DOWNLOAD FW==== pl. help me

Nov 02, 2008 | Office Equipment & Supplies

1 Answer

Document Feeder


This sounds like a sensor failure - is it under warranty?

God bless,
Barrie Brown

Dec 07, 2007 | HP Scanjet 8250 Flatbed Scanner

1 Answer

ADF document feed


Hi, The problem seems to be a piece of debris , paper stuck in the ADF roller assy. You can check this by opening up the adf cover and inspecting the paper path. I have seen where a very small peice can cause paper path problems to where something is blocking the paper> Good Luck!

Dec 03, 2007 | HP 5590 ScanJet Flatbed Scanner

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