Question about Brother MFC-8660DN 5-in-1 Laser Multifunctional Printer

1 Answer

MFC-8669DN FAILURE I FOLLOWED INSTRUCTIONS. I DID NOT CONNECT USB, UNTIL INSTRUCTED. IT WILL COPY, BUT NOT PRINT FROM THE COMPUTER. OF COURSE I CHECKED ALL CABLES. I REMOVED IT AND REPLACED IT WITH MY BACKUP MFC9700 AND BACKUP WORKS FINE.

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  • CHMDER Apr 15, 2008

    MFC-8660DN WAS DEFECTIVE. I RETURNED IT, AFTER I UNINSTALLED IT AND THEN REINSTALLED IT. IT WOULD FAX , PRINT FROM THE COMPUTER AND COPY, BUT WOULD NOT SCAN.


  • Ellie B May 20, 2008

    Everything worked fine, printed, copied, faxed, until I needed to scan. It only beeps and displays "Check Cable".



    I do not know much about computers and the terminology, but I did follow all instructions when installing to the T and all cables seem to be set up properly.



    Is this fixable or do I need to return it?



    Thank you

    Ellie B

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1 Answer

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  • Brother Master
  • 19,396 Answers

Did you check after installing the printer that you have the printer in 'installed printers' in 'control panel'?
Your printer may have been there, but not set as default printer.
Did you also notice a message popping up first time you connected the printer to usb saying new hardware detected?
Try to install and connect the printer on a different computer ( a laptop will be fine), intalling software first as usual.
If it works is either usb channels on original computer or a windows problem.

If Windows does not see the device when you connect usb (ensure cable is ok) to different computer, and you are sure you are doing everything ok, then it is probably usb printer socket that is faulty.
If Windows see that there is a new device detected, but it cannot install printer, even after doing disk setup procedure fine, then there is an issue either with the printer or with the drivers you are using (they may be for a different operative system for example).

An hardware problem of this kind is rather unfrequent, particularly on a new printer. Check that you are doing everything fine, that the printer is not in installed printer, even if not default one, and that you are using the right setup disk, and that this is performing the whole setup procedure.

Regards

Posted on Mar 29, 2008

  • Ginko
    Ginko Apr 15, 2008

    Then if it was defective, why did you vote inappropriate, inappropriate must be used for comments in no relation with the problem, please change rating as soon as possible.

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8220


A lot of these older units will not support scanning from anything but a real parallel port, it is the way the drivers were written. If you want to print, your best option in my opinion is to get a parallel print server. This adapter connects to the parallel port on the printer and then you connect a network cable to the adapter. Follow the configuration instructions that come with the adapter and you are good to go. Typically called a parallel print server.

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Problem with installation


First Disconnect your printer
Reboot the computer
Start the installation from CD
Connect the printer when you see the screen to connect the printer
Once you connect the printer correctly to the USB it will proceed with the installation

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To Install it to My Computer


Do not connect the computer and the printer until instructed to do so. You can prepare the printer by removing all of the packing and tape-installing the ink cartridges (making sure to remove the tape on the bottom)- hooking up the power supply and the printer...Now Find the installation disc that came with the printer. Put it in and run it following instructions. At the proper time turn on your printer and connect it to your computer's USB (I assume) The program will continue to progress when finished print a test page. If you need drivers for your printer they are contained in the link below. Select operating system download and install, again don't connect your printer and computer until told to do so.
Hope this helps...please leave rating, thanks
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1119266&lc=en&cc=us&dlc=en&submit.y=7&submit.x=8&lang=en&cc=us

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1 Answer

Fax connection


To send a fax, you will have to configure the settings. here are the steps you can follow;

Remote Fax Options;
You can only use one remote fax option at a time:
Fax Forwarding—OR—Paging—OR—Fax Storage—OR—PC FAX Receive—OR—Off.
You can change your selection at any time (Menu/Set, 2, 5, 1).

Setting up Fax Forwarding

When you select Fax Forward, your MFC stores the received fax in the memory. The MFC will then dial the fax number you’ve programmed and forwards the fax message.
  1. Press "Menu/Set, 2, 5, 1".
  2. Press ▲ or ▼ to select "Fax Forward". Press "Menu/Set". The LCD will ask you to enter the fax number to which faxes will be forwarded.
  3. Enter the forwarding number (up to 20 digits). Press "Menu/Set".
  4. Press ▲ or ▼ to select "Backup Print:On or Backup Print:Off". Press "Menu/Set".
If you select "Backup Print:On", the MFC will also print the fax at your MFC so you will have a copy if there is a power failure before it is forwarded.
5. Press "Stop/Exit".

Programming your pager number When Paging is selected, your MFC dials the pager number you’ve
programmed, and then dials your Personal Identification Number (PIN). This activates your pager so you will know that you have a fax
message in the memory.
1. Press Menu/Set, 2, 5, 1.
2. Press ▲ or ▼ to select Paging.
3 . Enter your pager phone number
followed by # # (up to 20 digits). Press Menu/Set.
Do not include the area code if it is the same as that of your MFC. For example, press 1 8 0 0 5 5 5 1 2 3 4 # #.
4. If your pager needs a PIN, enter the PIN, press #, press Redial/Pause, enter your fax number followed by # #. Press Menu/Set. (For example, press 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 5 5
1 2 1 2 # #) —OR— If you do not need a PIN, press Redial/Pause, enter your fax number followed by # #. Press Menu/Set. (For example, press Redial/Pause 1 8 0 0 5 5 5 1 2 1 2 # #)
5. Press Stop/Exit.
■ You cannot change a Paging number or PIN remotely.
■ If you have set Paging, a backup copy of the received fax will
automatically be printed at the MFC.

Setting Fax Storage
If you select Fax Storage, your MFC stores the received fax in the
memory. You will be able to retrieve fax messages from another
location using the Remote Retrieval commands.
1 Press Menu/Set, 2, 5, 1.
2 Press ▲ or ▼ to select
Fax Storage.
Press Menu/Set.
3 Press Stop/Exit.
Setting PC Fax Receive
If you select PC Fax Receive, your MFC will temporarily store your
received fax messages in its memory, and then automatically send
the faxes to the PC. You can then use your PC to view and store
these faxes.
1 Press Menu/Set, 2, 5, 1.
2 Press ▲ or ▼ to select
PC Fax Receive.
Press Menu/Set.
3 Press ▲ or ▼ to select
Backup Print:On or
Backup Print:Off.
Press Menu/Set.
4 Press Stop/Exit.
If you have turned on Fax Storage, a backup copy will
automatically be printed at the MFC.
  • Before you can set up PC Fax Receive you must install the
MFL-Pro Suite software on your PC, make sure your PC is connected and turned on. (For details, see Using Brother PC-FAX software on page 5-1 in Software User’s Guide on
the CD-ROM.)
  • If you select Backup Print:On, the MFC will also print the fax at your MFC so you will have a copy if there is a power failure before it is sent to the PC.
■ If you get an error message and the MFC cannot print the faxes in memory, you can use this setting to transfer your faxes to your PC.
Turning off Remote Fax Options If you set the Remote Fax Options to Off and there are faxes in your MFC’s memory, the LCD will give you two options.
  • If you press 1, all unprinted faxes will be printed and erased
before the setting turns off. If a backup copy has already been
printed it will not be printed again.
  • If you press 2, the memory will not be erased and the setting will be unchanged.
Setting your Remote Access Code

The remote access code lets you access the Remote Retrieval features when you are away from your MFC. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- ).
  1. Press Menu/Set, 2, 5, 2.
  2. Enter a three-digit code using numbers 0-9 or . Press Menu/Set. (The preset ‘ ’ cannot be changed.)
  3. Press Stop/Exit. Do not use the same code which is set in your Fax Receive Code ( 51) or Telephone Answer Code (#51). You can change your code at any time by entering a new one.
  4. If you want to make your code inactive, press Stop/Exit in Step 2 to restore the inactive setting (--- *).

May 05, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Mi printer does not print


a) Load the Kodak Inkjet Printer Software CD into the
CD-ROM drive. Follow the on-screen prompts
when the instructions appear.
If instructions do not appear, click Start, then Run.
Select CD-ROM drive and type setup.exe, then
press ENTER.
b) Connect the USB cable to the printer when
instructed. Continue to follow the on-screen
prompts until installation is complete.
Do not connect the USB cable to
the printer until instructed during
software installation.
USB

To set the printer as the default:
In XP:
Start Printers and Faxes
Right-click the icon for the printer you want to use as the default printer, and
then click Set As Default Printer.
In Vista:
Start Control Panel Hardware and Sound Printers
Right-click on the printer you want to use, and then click Set As Default Printer.
Here is the setup guide:
http://www.kodak.com/global/plugins/acrobat/en/service/manuals/AiOPrinters/ESP3/1K3687-ESP3-setup_en.pdf

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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1 Answer

SCANNING WITH A BROTHER DCP 7020


I cant find the machine DCP-7020 but I think this machine is the same with model MFC-7420 if you have the installer CD follow these steps:

For USB Interface Cable Users
For Mac OS® 9.1 to 9.2
& Software
1 Turn off and unplug the MFC from the AC outlet and disconnect it from your Macintosh, if you already connected an interface cable.
2 Turn on your Macintosh.
3 Insert the supplied CD-ROM for Macintosh into your CD-ROM drive.
4 Double-click the Start Here OS 9.1-9.2 icon to install the printer and scanner drivers. If
the language screen appears, select your language.
5 Click MFL-Pro Suite to install.
6 Follow the on-screen instructions, and restart your Macintosh.
7 Connect the USB interface cable to your Macintosh, and then connect it to the MFC.
DO NOT connect the MFC to a USB
port on a keyboard or a nonpowered
USB hub.
8 Plug in the power cord and turn on the MFC.
9 From the Apple menu, open the Chooser.
10 Click the Brother Laser icon.
On the right side of the Chooser, select the
MFC to which you want to print.
Close the Chooser.
The MFL-Pro Suite, Printer driver and Scanner driver have been installed.
To install Presto! PageManager, click the
11 Presto! PageManager icon and follow the on-screen instructions.
Presto! PageManager has been installed and the installation is now complete.
You can easily scan, share and organize photos and documents using Presto!PageManager.










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2 Answers

Instructions


first you will have to install the cd that came with the printer. i will assume that you bought the printer new, some where while you are installing the cd it will ask you to plug the usb cable in to the printer. one end into the printer marked usb and the other end into a usb port on the back of your computer. if everything installed correctly, you will be ready to print to the printer. good luck brother tech

Sep 11, 2008 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

Can not get my printer to print from the computer


Unfurtunately you didnt tell us what pc system you run: Is it XP, Win2k or Vista?

The latter one wont be able to connect to your pc.
For the mfc 210c are only drivers for xp and win 2k, 98se avaiable.

You need another (newer) mfc (mfc240 or 235) if you run vista.

Anyway, if you run xp, download the aggrssive usb driver remover from the brother homepage and delete the drivers installed.

After a restart of the pc do have the mfc DISconnect from usb port (which must be one of the pc: NO hub!). Insert install disc and wait until pc software demands the connection to mfc. Connect now to pc usb. Let the software finish the installation. This should work for xp and win 2k/98se.

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1 Answer

Drivers downloaded but printer won't work


In printers and faxes please check:

1. Right click the icon and left click the properties and in the properties check the port whether it is usb or not. If not click on the usb virtual printer port and then click apply and ok. and then print.

In device manager check whether there is a usb printing support or not . If it is not there then connect the priniter directly to the wall outlet and unplug & replug the usb cable from the back of the computer. Found new h/w will come up to update the drivers.. follow the wizard. An thne once finished , print the teat page.

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1 Answer

Print function stopped working. Brother MFC 5840CN


First things first:

press menu then start bk-copy then fourtimes arrow-up button. machine will display an error code no. plz post AS A NEW POST again.

BTW: The update has nothing to do with the stopping of the machine!

Jan 10, 2008 | Brother MFC-5840CN All-In-One InkJet...

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