Question about Brother MFC-8660DN 5-in-1 Laser Multifunctional Printer
Did you check after installing the printer that you have the printer in 'installed printers' in 'control panel'?
Your printer may have been there, but not set as default printer.
Did you also notice a message popping up first time you connected the printer to usb saying new hardware detected?
Try to install and connect the printer on a different computer ( a laptop will be fine), intalling software first as usual.
If it works is either usb channels on original computer or a windows problem.
If Windows does not see the device when you connect usb (ensure cable is ok) to different computer, and you are sure you are doing everything ok, then it is probably usb printer socket that is faulty.
If Windows see that there is a new device detected, but it cannot install printer, even after doing disk setup procedure fine, then there is an issue either with the printer or with the drivers you are using (they may be for a different operative system for example).
An hardware problem of this kind is rather unfrequent, particularly on a new printer. Check that you are doing everything fine, that the printer is not in installed printer, even if not default one, and that you are using the right setup disk, and that this is performing the whole setup procedure.
Posted on Mar 29, 2008
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Posted on Jan 02, 2017
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