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I have this window that keeps popping up ''sonic Update Manager''. They want me to put in a cd that has the file um.msi in it. This was a download so I do not have a disk. I continually ''end Task'' in the Windows Task Manager to get rid of it but it keeps coming back. How do I get rid of this?

Posted by Anonymous on

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Follow this procedure and your problem will be resolved. Do exactly i say..!

Step 1:- First Downlaod the windows Clean up utility.

http://support.microsoft.com/kb/290301

Click on the link above --> and then Under Summary Option on this page.

Click on the link mention below:-
( Download the Windows Installer Cleanup Utility package now. )

Install the windows clean up utility on the computer.

Once it is installed Hit the finish button.

Now Click on start-->go to All programs-->navigate
Microsoft windows Clean up utility software.--> click on it and runn it.

Once the Clean up utility window opens up.

Find out sonic Update Manager in the list you see.

Click on it and highlight it .

Now click on the button remove at the botton of that screen.

Once it is gone. Restart the computer your system will not pop up that message again.

( Reason :- The reason why you are getting that message is that the sonic Update Manager software is not installed properly on your system which is why it keeps poping up the MSI ( microsoft Installer ) on your screen for sonic Update Manager. )

So to get rid of it just remove the MSI from the list in windows clean up utility and it will not pop up again.

Let me know if it works for you.

Please do follow the instructions as provided. It will work.








Posted on May 13, 2010

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Posted on Jan 02, 2017

  • 608 Answers

SOURCE: I have this window that keeps popping up

There could or should be an item in setup that allow you to disable the auto update feature. Failing that, you could search the registry for the keys that invoke this, but that is for advanced users. Otherwise, download Revo Unistaller and get quit of the program.

Posted on Mar 19, 2010

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It show windows name roxio update manager when I press browse it ask file name : UM.MSI and file type : Istallation Package


If you have the Roxio disk , insert the disk in the cd-dvd drive -point the browse location to the drive letter for your cd-dvd drive and click OK.....it should update the msi source packages and correct the issue. I assume this is requesting the original source packages and location. Possibly due to some corrupt or missing files. Will need more details on the message. If that does not work you may need to uninstall and re-install roxio. If it came pre-installed on your pc go to the manufacturer web site and update or download and install roxio from there. Hope this helps....

May 11, 2011 | Computers & Internet

1 Answer

I loaded Norton Utilities Full Version and a window keeps popping up "Insert Sonic Update Manager Disk" which I don't have and haven't heard of before. My IT knowledge is very basic so any help...


Short way:
goto => http://tools.roxio.com/support/dell/isum_hotfix.exe

then "run" file isum_hotfix.exe , reboot your pc and the problem should be
gone.


Long Way
1)goto www.Sonic.com
2)Click "Support"
3)Slect product "Digital Media Source"
4)Click "Ask Sonia"
5)Scroll down, type in your name
6)Type in question box "UM.MSI"
7) I selected option 3 which is link I posted above.

Good Luck

Please rate this solution , if you like..

Thanks
Sandeep

Mar 11, 2011 | Computers & Internet

1 Answer

I have this window that keeps popping up ''Sonic Update Manager''. They want me to put in a CD that has the file UM.MSI in it. This was a download so I do not have a disk. I continually ''End Task'' in the...


There could or should be an item in setup that allow you to disable the auto update feature. Failing that, you could search the registry for the keys that invoke this, but that is for advanced users. Otherwise, download Revo Unistaller and get quit of the program.

Mar 19, 2010 | Dell Computers & Internet

1 Answer

CAN'T INSTALL WINDOWS SERVICE PACK 3 (KB936929) and SONIC UPDATE MANAGER


All you need to do is open sonic update and disable sonic update manager from running automatically.Then reinstall the updates.

May 16, 2009 | Dell Precision 380 P4 Dual Core 3 GHz...

1 Answer

Problem = (windows service pack) + analogue power saving) + (sonic update) = dead pc for no apparent reason = reboots itself = grrrrr


Hi

Great so far you have excellent work in analyzing the problem now, to stop a paitcular update from being installed you have to
1.Go to Control Panel
2.Open Security Center
3. Click Automatic Updates
4. Choose the Option saying "Notify me but dont autoamtically download or install them"

By doing so the update manager will evrey time ask you which updates to download and install you simply have to click on the chekbox to accept or reject them. (But do read the instruction with the updates that, what will be the changes otherwise you may miss some imporatant update?)
This is what i have been doing over the years any till now I dont have problem with the update manager.

May 16, 2009 | Microsoft Windows XP Professional With...

1 Answer

Roxio update manager cannot find Um.msi


I found this...may be helpful...

Usually, a "UM.MSI" error means that the update manager may have become corrupted and needs to be reinstalled

To resolve :

> Permanently remove the Sonic Update Manager. This will not affect the performance of any Sonic/Roxio software currently installed on the system.


> Reinstall the application.if any errors while installing then install the fix.


> This may be caused by removing certain non-Sonic/Roxio applications that share file resources with our Sonic/Roxio software. To fix, you will need to replace these files with this fix utility: http://tools.roxio.com/support/dell/isum_hotfix.exe


> Be sure all Sonic and Roxio applications are shut down before launching this utility. This hotfix requires a reboot. No reinstallation of the software is necessary.

Apr 19, 2009 | Dell Dimension 9150 (DIM915MIN) PC Desktop

1 Answer

Sonic up date package um msi


This is an issue with the sonic Update Manager.U can click on this link to download the patch for the same issue : http://tools.roxio.com/support/dell/isum_hotfix.exe
Also refer to dell support site to know more about this : http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&docid=098D85DDBAC783B2E0401E0A55175844&l=en&s=gen#3

Mar 17, 2009 | Dell Computers & Internet

1 Answer

When I reboot my PC or open Sonic, I get a Sonic Update Manager window that says "The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Sonic...


Download and install CCleaner.
You can use ccleaner to clean up all windows and internet temporary files, ren a registry clean and also in "tools > startup" stop that annoying Sinic nag screen from coming up.

www.ccleaner.com

Aug 09, 2008 | Sonic Computers & Internet

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