Question about Electrolux Pronto 2-In-1 Stick/Hand Vacuum - Cayenne

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The small hose that connects from the stick portion to the handheld is broken

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This is a throw away vac no parts

Posted on May 13, 2010

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Posted on Jan 02, 2017

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1 Answer

Weird noise when running - belt?


Hi there,


We are sorry to hear you are having difficulty with your DC16. Based on the description you provided, your machine may have a blockage or your filters may need to be cleaned. Washing the pre-motor and post-motor filters for your DC16 Handheld every 3 to 6 months is an important step toward ensuring that your machine continues to function properly.


To locate the pre-motor filter:


Remove the machine from the charger



Remove the clear bin and cyclone assembly by pressing the button on the top of cyclone assembly then separate the cyclone from the main body of the machine



The post-motor filter is located underneath the vents on top of the main body assembly just above the handle. Lift up on the small lip at the edge of these vents.



Wash both filters, including the white and blue plastic scrim, in cold water (no soap)

Leave the filters to dry at room temperature for 24 hours or more


When placing the filters back into your machine locate the small plastic "pin" that sticks out just beneath the black motor cover in the main body of the machine.


Be sure to position the pin in the small hole on the blue plastic portion of the scrim and the blue sponge will face away from the motor cover.



If following the steps above does not resolve the problem, please contact us directly, 1-866-693-9766 (US) or 0800 298 0298 (UK), so we can provide further assistance.



Best wishes,



Jessica

Aug 06, 2012 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

Hoover linx handheld losing suction


please go to web page from Hoover and see the videos respectively from your model, etc.
http://hoover.com/support/video-instruction-guides/
However this can be a problem:There could be a clog in the hose or the bag/tank may be full and need to be replaced or emptied. Also, check the belt to see if it is worn or broken, if it's defective replace it.7_28_2012_10_15_39_am.jpg

Jul 27, 2012 | Hoover Platinum LiNX Cordless Stick Vacuum

1 Answer

My Ultralux 2000 vacuum power head does not work on my machine but does work on a different machine. What are the possilbe problems? I tried replacing the hose with a new one and that didn't help.


It's probably due to bad wiring connections between the wands, hose and wand, or power nozzle and wand. If it came with the Sidekick, try using it on the end of the hose. If not, simply try using the power nozzle on the end of the hose (no wands). If it works, then the problem is going to be with the cord sections in the wands. Check them good for cracks, breaks, and discoloration at connections. Replace if necessary.

Jan 05, 2011 | Electrolux Eureka Easy Clean 2 in 1 Stick...

1 Answer

I have a Bissell 1690 carpet cleaner and it is leaking water very quickly out the back. How can I fix this problem?


I had the same problem with my bissell proheat carpet cleaner. My cleaner would leak water out the back when i turned it on. I opened up the cleaner and found there was a broken tee connector. The tee connector was a small black plastic three way connector shaped like a letter "T" with three plastic hoses plugged in to each end. One hose had broken off from the tee, the tee connector itself had snapped. Bissell has a couple hoses that run up through the upright porsion of the cleaner, i believe if that hose gets pulled too hard by over extending the cleaner upright portion it can snap the tee connector.
I purchased a vacuum line tee connector at the local auto parts store for a buck and replaced it. The vacuum line connectors are for rubber lines on a vehicle related to the engine, but they work fine for the Bissell. The size i purchased was 3/16"x3/16"x3/16". The cleaner works great now!!!

Here is how i took it apart:

I removed the water reservour, the soap dispenser, and the cap for the air flow indicator (red spinny thingy).
I removed the two screws in the very back, the two in the middle on each side of the water resevour and the two in the front. I carefully lifted the top of the cleaner off.
Inside you have to watch for a black plunger piece that might fall out, it belongs to your (heavy traffic/light traffic/water only) turn knob. If the plunger falls out reinsert it back into the underside of the cleaner lid right next to the knob, you will see how it fits in there...hopefully. Inside the bottom portion of the cleaner you will see a few hoses. Check them all and make sure none of them are disconnected or broken off from the tee connector. I would almost bet that this is what your problem is if the machine is leaking. replace the valve, reconnect hoses and carefully reassemble the cleaner.
Hope this helps...

Jun 25, 2010 | Vacuums

1 Answer

Vaccuum cleaner with a broken hose


Is it just the corrugations of the hose broken? With most hose fittings there are two small oval shaped lugs on the side of the fitting. Grab a small screwdriver and gently (you may need a little force) push these in to ease the click ring out.

Once out, you'll find a type of screw cuff. Some hoses just unscrew, some are glued in (use boiling hot water to soften to separate).

Cut the broken piece of hose off, make sure the click ring is still on the hose in the right direction, reaffix the screw cuff, and replace the hose (with click ring) back into the hose fitting.

If it's actually the hose fitting broken, check with your local Wertheim retailer or repairer.

May 20, 2010 | Vacuums

1 Answer

I have a Hoover steamvac ultra. The handheld hose


If you have installed the hose properly, try to hold your hand over the suction end with the cleaner on to prime the water in the hose. There is no way to dissasemble the hose. You could have a possibility of a few thing that have failed,
1. the pump that feed the hose
2. the valve on the hose end
3. the check valve where you connect te hose to the machine
Also verify that you are dispensing solution to the floor, if so, then the above needs to be checked.
Have it looked at at repair shop for diagnosis

Oct 09, 2009 | Vacuums

1 Answer

I have used my Steam Vac for carpeting, but until today, had never tried cleaning upholstery with the spin-scrub brush. I spent a miserable afternoon trying to control the spray, which seemed to go...


I can sympathize. My vac came with two handheld attachments. I have better luck with the handheld attachment that doesn't have the spin-scrub pads. To keep the water from going all over the place, you need to keep the part the you hold only about 1 inch from the surface of the upholstery; if you hold it higher it gets everywhere; if you hold it lower the spray doesn't spread out wide enough and it just makes big water droplets that roll down the upholstry.

If the vac isn't sucking up the water, it is likely you have it set up wrong. Take off the attachment; if you put your hand over the open end of the tube, do you feel suction? When you are using the handheld attachments there is a rectangular piece you remove (attached to the dirty water tank) and you stick the rectangular part from the hose in there. If you are getting suction but it's just not sucking up any water try these 1) maybe you aren't laying down enough water, spray it more heavily OR 2) you need to **** up the water right after you lay it down. Don't let it soak in for more than a few seconds.

good luck!

Aug 17, 2009 | Hoover SteamVac F5914-900 SpinScrub...

2 Answers

Soap/water solution pouring out on floor when trying to use hose & attachments


The attachment hose is torn right where it connects to the motor . And there should be a trigger on the end of the hose right below where it connects to the hand tool.

Oct 01, 2008 | Hoover SteamVac F5914-900 SpinScrub...

2 Answers

Clog in handle/hose


http://geeksquad.fixya.com/ThreadView.aspx?prdid=113654&thid=579130
Clog in handle/hose
Posted by TCow on May 08, 2008
Small rubber ball got sucked up and is caught in the handle or hose. How can I take it part to remove the object?

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. in some cases the Electrolux handle will come apart but id not then I use a couple of methods, if you have another canister vacuum or shop vac then turn on the Electrolux and the other canister vacuum and try to pull the ball out one way or the other. Or you can use a wire coat hander and create a little hook on the end and insert it into the handle portion of the vacuum to see if you can pull out the ball or loosen it so that it will roll out. One other choice that id you have a long small broom handle the length of the hose or longer and then you can push the ball out but the handle has to be smaller than the size of the inside of the hose and also be VERY CAREFUL… because it is an electric hose and it is very expensive so if you cannot remove the small ball bring it to a local vacuum cleaner dealer or the absolute last resort is to replace the hose, but most clogs can be removed. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://electrolux.com/ Customer Service 1-800-896-9756
Electrolux Home Care Products – North America
P.O. Box 3900 Peoria, IL 61612
Thanks, Don the Vac Man
Go Ahead. Use Us.

May 08, 2008 | Electrolux Guardian Bagged Canister Vacuum

1 Answer

DIrtDevil Ultra Handheld - No Suction & Brush not moving


take everything back out and make sure everything looks fine, then carefully put it back in do not force anything or it will bind up.

Dec 03, 2007 | Dirt Devil M08100RT Classic Handheld...

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