Hi i have a vax turboforce hoover that is not picking up i have replaced the filter but made no difference. The suction is still very strong but just not picking up dirt anymore any suggestions would be appreciated.
Hello Guest, Please check that your brushbar is turning, if isn't then your belt has broken, once replaced your machine should be fine.
If you need further help or advice, please call the Vax Customer Careline on 0844 412 8455 with your machine available, and an Advisor will be able to help you. The Vax Careline is open every day, from 8.30am until 6.30pm, Monday to Friday, and 9am until 5pm on Saturday and Sunday. Outside of these times please check the website support section which includes videos to demonstrate how to deal with everyday problems such as changing filters and belts and checking for blockages. With best wishes, The Vax Team.
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