Question about HP Photosmart 3210 Printer
When I push the scan button:
"No Scan Options. Refer to device documentation to troubleshoot"
is the message I get.
Why won't it scan??
I cant scan it says refer to documentation to troubleshoot. How do I fix this. Ishala
Posted on Nov 25, 2008
I had the same problem for months. I couldn't solve it but found a work around. Place the document to scan in the scanner.
Open MS Paint (Start/Programs/Accessories/Paint). Click on File in the menu bar, then from Scanner or Camera. It scans!
Posted on Aug 28, 2009
You need to have it connected to a computer with the scan software running. The scan options are in the computer. It tells what type of document to scan, how to save it, JPG, PDF, etc. and where to send the scanned image.
Posted on Oct 09, 2009
Check whether the Digital Imaging Monitor is running .
If yes, good.
Now, please open HP Solution Center and setup the destination list .
Double click >> HP Solution Center >> settings >> scan settings and preferences >> scan to .. setup >>
Add all the entries from " available scan destinations " to "front panel destination list " >> click >> ok .
Now, try to scan from the front panel of the All-in-One .
Posted on Jul 26, 2008
SOURCE: Scan problem with HP Officejet
This particular error message is in regards with the software of the printer. Its either your printer is not communicating with the computer software for scanning or your firewall is blocking the software. But before we proceed with any troubleshooting steps why don't you check if you have hp solution center or hp director in your computer. If you have any of this two softwares try to scan usig it. If it will have an error message try to send any feedbacks
Posted on Nov 28, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 19, 2010 | HP OfficeJet 6310 All-in-One Printer...
Mar 22, 2010 | HP Officejet 6310 All-In-One InkJet...
Dec 25, 2009 | HP Officejet 5610 All-In-One InkJet...
Oct 22, 2009 | HP Officejet 6310 All-In-One InkJet...
Jul 02, 2009 | HP OfficeJet J4580 All-In-One Laser...
Mar 02, 2009 | HP Officejet 4315 All-in-One Printer
Jan 03, 2009 | HP Officejet 5780 Printer
Dec 10, 2008 | HP Officejet 6310 All-In-One InkJet...
May 06, 2008 | Office Equipment & Supplies
3,945 people viewed this question
Usually answered in minutes!