Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

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Scanning to file

I recently purchased a new desktop. I have a Brother all in one printer/fax/scanner. The printer works fine on the new computer, but when I try to scan something to file, it goes through all the steps, but then seems to get stuck on "connecting to PC" and nothing further happens. Can you please tell me how I can scan a document/picture to file to use in various projects? Thank you.

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  • TheBison69 May 08, 2008

    Can't scan with unit. It says its trying to connect to the computer.......then nothing happens? I've followed the steps through the system tools/administrator options system setting etc., which was supposed to fix it but it diden't change a thing.



    Please help.

  • Anonymous Jan 29, 2009

    trying to scan to the computer dest top and it say connecting to computer

    it go through a short cycle but nothing happen

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  • Master
  • 832 Answers

Do run a update for controlcenter and have a look at the faq, too

http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_top.htm?reg=us&c=us&lang=en&prod=mfc240c_all

Posted on Mar 30, 2008

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Brother mfc-j6510dw will not scan


This may help others with scanning issues:
I just bought this and was nearly driven cracked trying to get the scanner to work as it was not talking to the PC, even though as a printer it was working fine. Realised eventually that it was just the Brother Control Centre 4 it wasn't talking to. After hours of re-installing software and updates, etc, nothing worked.
The solution: I went into Control Panel on my PC (I use Windows XP), to the Scanners and Cameras section, and in there the Brother Scanner was visible and could be used from there, Click on it to open the Windows Scanner and Camera Wizard and use that. Further, by right-clicking on it and going to properties I choose the software to start when it talks to the PC. I abandoned the Brother CC4 and set it up to start the Scanner and Camera Wizard if I choose 'Scan to Image' on the scanner control panel, and to open Photoshop if I 'Scan to File' on the scanner. Works fine either way, just make sure you choose the right dpi setting to suit your needs.
Hope this helps somebody else as frustrated as I was.

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However, I recently downloaded the MFC-8370DN install package from the Brother website and installed it on my Win7 64 bit Asus laptop. The installer couldn't find my MFC8820DN, but I manually entered the IP address (192.168.0.100 in my case). The install completed cleanly, after a reboot I can now start Brother Control Centre 3 and scan and fax from my 8820DN over the network. All good, no need to buy a new printer just yet...

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The OS has a built-in driver that should automatically install when the USB cable is connected. Check Windows Update for new and optional updates if you don't see the printer appear. If you use a bi-directional parallel cable (with the computer properly set up), use the Printer Wizard and then the Add Device Wizard (IIRC). The scanner won't work over the network.

Try using one of the programs built into Windows: Windows Fax and Scan (New Scan), Paint (File > Import from Camera or Scanner > New Scan) or Photo Gallery to launch a scan. Alternatively, get a third-party software option (Paperport, for example).

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A full feature software and driver package for Windows 7 is not available for your product. However, the Windows 7 operating system installed on your computer contains a basic driver solution for your product. With the basic driver, some of the advanced product features are not available. You can print from a software program, and import and view images on a memory card, if your product has a memory card slot. With this basic driver, the buttons on the product do not function and some of the advanced product features are not available. How to Scan a Document in Windows 7 By Greg Harvey The Windows Fax and Scan utility enables you to scan documents and pictures. Before you can scan documents and pictures, you must have a scanner installed on your computer. Your scanner must be listed in the Devices section of the Devices and Printers Control Panel window.

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  2. Click the Scan button in the Navigation pane, then click the New Scan button on the toolbar.

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  3. Use the settings on the right to describe your scan.

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  4. Click the Preview button to see what your document will look like.

    Make any last minute changes.

  5. If you're happy with the preview, click the Scan button.

    Windows scans the document and presents you with an image of your document.

  6. Click the Save As button and complete the necessary information.

    Enter the filename, the type of graphics file you want saved, and then click the Save button.

To automatically forward the document you've just scanned as an attachment to a new fax message, click the Forward as Fax button.

The scan feature in the Windows Fax and Scan utility is set primarily to scan text documents. If you want to scan a photograph or other graphic, you're better off doing that directly within the Windows Live Photo Gallery.


Read more: http://www.dummies.com/how-to/content/how-to-scan-a-document-in-windows-7.html#ixzz15JFYWJQ1

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Are you trying to start a scan with a button on the printer / scanner?

With your pc on and the printer / scanner on, click on "my computer" if theres not an icon on your desktop you will have to click on "Start which is on the bottom left of the screen, then on either my computer or computer" You will see a list of drives but scroll down to see if there is an imaging device connected.

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