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Dimplex DAC15006R exhaust segment won't turn off

My Dimplex DAC15006R has acquired an unusual issue where turning it off does not disengage the exhaust segment though it turns off the blower part. Any suggestions would be most welcome (apart from the obvious get it serviced as I'm reasonably competent with repairs if given instruction!).

Posted by Anonymous on

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  • Master
  • 1,515 Answers

Hi, correct me if I am wrong, but are you saying that the small inducer exhaust fan motor runs and has power to it all of the time? If this is the case, the sequence of operation on this unit when starting up is that this inducer fan motor comes on first to purge all gases from flue and to pressurize the combustion chamber through out the heating cycle.But, when the heater calls to shut off, so will this motor. This inducer motor gets its power from either a circuit board on this unit or a electronic control module that supplies voltage to it.Which ever you have that supplies power to this motor you will have to follow the 2 wires back to where they terminate will be the defective part. Either the main circuit board or ignitor module is the faulty part. If you can, follow the leads from the motor back, and get back to me and tell me where they terminate and if there are any controls in between them and where they connect. Thank you and,
Sincerely,
Shastalaker7

Posted on May 13, 2010

  • Robert Horton
    Robert Horton May 17, 2010

    Hi, I am just doing a follow up on your problem. Please let me know if I was any help so you can grade me and I can close this out.
    Thank you, Sincerely,
    Shastalaker7


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Fire wont mist ad keeps turning its self off 3rd time lucky at posting this as not a car or truck and it keeps coming up under cars or trucks


You can call Dimplex directly for Tech Support:


Dimplex Technical specialists:
1-888-346-7539
Monday - Friday
8:00 a.m. - 4:30 p.m. EST

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There are several light bulbs that create the flame effect. However, it's unusual for all to go bad at one time. If you still have your Owners Manual, it will tell and show you how to access and change the bulbs. In the meantime, turn the Master ON/OFF switch to OFF and Unplug the unit from the wall outlet. Wait 12 to 15 minutes and plug the unit back in. Turn ON the Master ON/OFF switch and test each function one at a time. Hopefully, the time unplugged gave the unit time enough to reset itself. However, if this continues to occur on a regular basis, contact Dimplex USA, Technical Service at
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If you want to Troubleshoot and access the bulbs yourself: Remove the Plexiglas from the front of the fireplace and carefully remove the logs. The ember bed below where the logs were sitting will lift out and you'll have complete access to the bulbs. The bulbs are 60 watt, small base, chandlier bulbs.

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I have a Dimplex free standing electric "fireplace" and the "flame" no longer shows. I don't know how to take the back off to see if it is bulb related. the serial number is 32502A10...


There is no need to remove the entire back panel, unless you want too. It's held on with about 6 sheet metal screws. There is another smaller access panel near the bottom of the back panel that is removed to access the light bulbs. It is a bit unusual for all the batteries to go at one time. I suspect it's a circuit that has locked out. Here's what you can try, to get the unit to reset itself. Turn the Master On/Off Switch to OFF. Unplug the heater for 12 to 15 minutes before plugging it back in. Once plugged back in, turn the Master On/Off Switch to ON. Try operating all the functions of the stove one at a time. If the flame effect returns to normal, then the problem is solved. If it continues to reoccur unplug the unit and call Dimplex USA, Technical Service at 888-346-7539. If necessary for you to call, you will need to have the Model Number of the unit, as well as the Serial Number.

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I have a Dimplex Small Electralog Stove Fireplace CS1205, it's two years old but barely used until this winter. A couple months ago, the flame stopped working and now the heat keeps turning off after 5...


More than likely, the interior of the unit needs to be cleaned. When it's in operation, it sucks dust and link into the fan and heater elements. When it's not, spiders love to go into and build nests. If badly clogged, it can cause the heating element to over heat and shut off. Carefully, removing the back panel of the stove will give you access to just about everything. As far as the flame is concerned, the bulbs may need replacing. Although, it's unusual for all of them to go bad at one time. You or your nephew can replace them after the unit is cleaned. A vacuum that has a hose, brush attachment and crevice tool, will work well in the cleaning of the interior. Be sure to turn the Master ON/Off Switch to OFF & Unplug the unit, before attempting and maintenance on it.

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Have the Model # and Serial # of the fireplace, handy. As you will need to provide that information to them, as well as the date of purchase.

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I really wish I had better news for you (I answer this type of question at least 5 to 6 times a week), but I don't.

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