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Hp 3820 printer cannot print

I placed a brand new black cartridge yesterday, i made 10 copies and then i have problem to print black or coulor pages. When i give the instruction to copy a blank page is coming out and power button blinks. Maybe the colour cartridge is dry bacause is very old, can this prevent my machine to make printouts???
Thank you

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  • Teleios Apr 07, 2008

    Dear Friend

    The heads are at the end of the cartridge??..... where the ink is spreaded. I cleaned all the cartridge several times, i try calibration test, clean test from software but no result.Ink level states full black and half color (this i believe is dried). I used other laptop, i remove and reinstalled the software again

    Have in mind that i dont want to spent more money for this printer to buy color cartridge because i prefer to buy with less money a brand-new printer.

    Thanks.

  • Anonymous Mar 22, 2009

    can't print in color with my HP 3820


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  • 58 Answers

There are a few steps to take.... try a few head print head cleanings ... then attempt to print a test page ...next clean the catridge contacts as this fixes lots of problems ... just follow the instructions on the hp support site .... a big problem with underused inkjet type printers is the print heads dry out over time... you can rejuvinate a dry print head by removing it and setting it on a moistend papertowel overnight ... use distilled or spring water... you could also simply replace the colour cartridge

Posted on Mar 29, 2008

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