I placed a brand new black cartridge yesterday, i made 10 copies and then i have problem to print black or coulor pages. When i give the instruction to copy a blank page is coming out and power button blinks. Maybe the colour cartridge is dry bacause is very old, can this prevent my machine to make printouts???
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Re: hp 3820 printer cannot print
There are a few steps to take.... try a few head print head cleanings ... then attempt to print a test page ...next clean the catridge contacts as this fixes lots of problems ... just follow the instructions on the hp support site .... a big problem with underused inkjet type printers is the print heads dry out over time... you can rejuvinate a dry print head by removing it and setting it on a moistend papertowel overnight ... use distilled or spring water... you could also simply replace the colour cartridge
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Well I had the exact same problem with a C3180 bought in the USA and I moved to France. I called the HP tech support and after I bought 5 brand new cartridges upon their recommendation we haven't been able to print the 10 tap test page
I recommend that you try doing that before you call them otherwise you will be wasting your time
To print the 10 tap test page you need to press simultaneously CANCEL and START COLOR COPY. I couldn't print the 10 tap test page because the printer will not recognize the cartridges bought in France (START COLOR COPY and START BLACK COPY blinking + E in front of COPIES)
If somebody knows an alternate method to print the 10 tap test page, please share it as this is the blocking point with HP support
Is it a new genuine cart? If so, I have had this problem. Run multiple copies of black only text, Run 50 copies, will still spit out blank pages.Then head clean. If no black repeat. I did this for around 200-250 copies then Volia! black. Hope this helps
The problem is most likely an "old" cartridge, even if it was new in the box. Printed on the box is an "install by" date which is 18 months from the manufacture date. If you do not have the box you can check the warranty date on the cartridge as shown here. The warranty date is two years from the date of manuacture, six months beyond the "install by" date.
A fresh cartridge will almost certainly solve your problem. When buying new cartridges I would look for at least six months remaining before the "install by" date.
When storing cartridges for long periods keep them in a cool place and leave them standing upright as they would be hanging on a store display shelf for maximum life.
Regards, Bob Headrick, Microsoft MVP Printing/Imaging
Dear Teleios 'power button blinking without taking a paper to copy' usually means paper jam or no ink error. First ensure you have no paper jam and you just replaced both ink cartridges. If the printer still does not print, or does not print colors or black ink, then the ink must have dried up on printer head/nozzles. You can try using clean nozzles option from hp printer software several times, and see if this fixes the problem. If it does not you will need to physically clean printer heads inside with solvent and cotton. To do this you need to disassemble part of the printer. Having same work done in a service centre should cost around 50 euros. HP DeskJet 3820 InkJet is not an expensive printer, if you cannot fix it with a clean head / nozzles from software you may also consider buying a new one for slightly more than the price of a cartridge change.