Question about Insignia NS-DCC5HB09 High Definition Flash Media Camcorder

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Green light staying on and when opened it isn't working

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The green light is stating the unit is active and ready to be used.

A couple of tests you can do to narrow down the potential problem is to:

1) rotate the screen (but do not force it) and see if you get the screen to come on.

2) insert a headphone jack into the headphone port and see if the video output wasn't inadvertantly directed to the composite out.

3) connect to a TV using the HDMI connection. You should be able to see the menu screen on the TV and will be able to scroll through the settings to see if there is a switch set to output to another device (although I don't remember that feature for this unit).

4) Check for a firmware update and see if that doesn't correct your problem.

If none of these tests yield a correction to your situation, the camcorder is faulty and should be returned or used as a science project.

Hope this helps!

Posted on May 17, 2010


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