Question about HP Compaq Presario 2100 Laptop

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Quickrestore- keeps shutting down mid-process

Hello,
I have a presario 2100 series laptop, and i am trying to run the quickrestore disks to restore the hard drive to the factory image. i have started the process with disk one, and it shut down after about 16% now it doesn't have the operating system it needs to run the computer, so it can't start up at all now, and every time i try to boot from the quickrestore cds, it shuts down after about 11--30% completion. any suggestions/help? i tried removing the battery and running on solely ac power, doesn't make a difference.
thanks!

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  • spiked_des Mar 29, 2008

    i think it might be an overheating issue- it runs through the process longer if it is totally cool, but the farthest i have gotten is disk 5 of 7, then it shut down- what can i do to keep it cool?

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Sounds like the cd/dvd is not reading the cd's correctly, Not sure if my compaq restore cd will help but here is the link to cd 1
Download the file burn ISO to cd and boot from cd,

For giggles did you try an external cdrom?

Posted on Mar 29, 2008

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