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My Dell A940 is not printing with black ink.

My Dell A940 printer has plenty of black ink but is not printing black.

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How long have the cartridges sat? I've noticed after about a week, that dell ink clogs up. Also, Lexmark makes most Dell printers. In my time as a cartridge refiller, we blow through dells and lexmarks and when they **** out, usually it acts like it prints, but nothing comes out printed, only blank pages

Posted on Mar 29, 2008

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Print problems with A940 dell printer


The print-head pulls ink from the ink-cartridge, and sprays it onto the paper, unless the print-head has become "clogged".

Run a "print-head-cleaning" cycle, to try to unclog it.

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Why bother? A now printer will cost you about the same as a set of inks anyway. The only real problem is adjusting your psychology to allow for obsolescence.

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did you chech if the clack cartridge is empty or not..?

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Dell A940 and A960 printers will not print in black ink, just purchased ink cartridges from Office Max, have deleted all info from computer of previous A940 and A960 printers, reinstalled program via disc....


I had the exact same problem with a replacement black cartridge directly from DELL. I called support, and they just had me clean the cartridge manually by swiping the print strip, then running the standard cleaning commands in the computer. I had to do that a couple times, but eventually the black ink started working again. VERY ODD. I hated dealing with it, but these steps worked to fix it eventually. Hope that helps.

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1 Answer

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its ink is empty
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Our Dell AIO A940 stopped printing black ink (it went throught the motions but he paper came out blank). Finally got it to print by selecting:

PRINT, PROPERTIES, PAPER SETUP, SPECIALTY PAPER, PHOTO/GLOSSY

Maybe it will work for you! Good luck!

Dec 11, 2007 | Dell A940 All-In-One InkJet Printer

3 Answers

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Check that you are not printing in draft mode, before looking into www.fixyourownprinter.com

May 19, 2007 | Dell A940 All-In-One InkJet Printer

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Do check the option and make sure that you have not inadvertently set it to black only- This could be computer wise or on the A940 panel. If you are sure all is well here Remove the scanner software and reinstall. Email Dell to See what they have to say

May 08, 2007 | Dell A940 All-In-One InkJet Printer

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