Question about Dell Dimension 4700 PC Desktop

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One of my usb ports checks okay but fails to work on my dimesion 4700

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Try replacing the USB cable and if that doesnt work go into the control panel then find the system icon and find device manager. remove all usb controllers by uninstalling them then reboot and see if it works then!

Posted on Jun 10, 2010

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if the usb detects other devices and not your drive,the drive itself may be faulty.If you plug in other devices in the usb and it detects them the usb drive or its connector is most likely bad.If it won't detect any devices the port is bad and drivers won't help.Possibly a motherboard issue.

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Hi,

you said that the usb ports are not working even if you updated the bios and chipset.what we can do is that we need to load default settings on your bios. If ever that wont work it simply means that your motherboard is having the problem. call dell tech support and they will be able to replace your motherboard if they found out that the problem is indeed your motherboard. Call us at dell. Thanks.

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