Question about Canon imageRUNNER 5000 Copier

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When 2-sided copies are made using the feeder,

When 2-sided copies are made using the feeder there is line across the back of the copy that is almost totally faded to white. This does not happen when the feeder is not used nor does it happen on the front of the copy. How can I repair this?

Posted by Anonymous on

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Hi just clean the paper path to solve the problem
thanks

Posted on May 15, 2010

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Posted on Jan 02, 2017

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1 Answer

Horizontal line on printed page


When you use the flatbed the copy is perfect because the ccd sensor is under the glass cover and obviously is free form dust/ dirt.
On the other hand if you use the feeder the ccd sensor is located in between the roller assembly (not sure exactly for this model).
This means that the page is scanned by the ccd in the feeder, any dirt on the ccd will appear as a black line. I assume that you are feeding papers from the side and not from the top that is why you get a horizontal line.

A quick test to see if the ccd sensor is dirty is to feed the paper from the top side to the feeder. If you get a vertical line it is a proof that your ccd sensor needs to be cleaned.
The worst case is that the sensor in the feeder assembly has a tiny spot that is damaged and it is causing the black line.
So , first try the test, then open the feeder assembly, locate the ccd and clean it. Hope that this helps.

Aug 31, 2016 | Samsung Xpress SL-M2675FN Laser...

Tip

Black lines across copy when using Document Feeder.


Many people ask this same question over and over again. "I get black thin line (s) when using document feeder. If my original is on the platen glass copy is OK."

Well, in most copiers, be it Xerox or Canon or Sharp there is same principle in use. When document is moving it is exposured (copied) by a steady non-moving exposure lamp. If there is any dirt or even a dust particle on the narrow platen glass it will print out as a line.

Most people don't understand this principle and they say "I 've cleaned the platen glass".OK, they have cleaned the BIG glass, but the glass is the narrow one next to the big one. Very often there is glue or white correction lacquer on the platen which of course adheres more dirt.

You may use even the strongest solvents to get dirt off the glass. Remember, it is made of glass and won't get hurt even if you use thinner or nail polish remover.

This tip applies also on fax machines. The receiving end may call back and say "your fax has a lot of lines across the copy".

on Sep 08, 2010 | Office Equipment & Supplies

1 Answer

Our copystar is creating a dark line on the right side of the paper


There are a number of things that can cause this problem, below are a few things you can try.

1. Remove the process unit out as if you were going to remove a jam. There is a green piece of plastic used to clean the main charge unit. Slide it to the left then back to the right. Make sure it is seated all the way to the right in it's home position or it can cause black lines.

2. If you have a document feeder on the copier is the line only when using the document feeder?
- Determine if it is by making a copy from the glass.
- If it is only when making a copy from the document feeder then clean the small **** glass just to the left of the large glass. This glass is used only when making a copy from the document feeder.

3. If you wipe your hand across the copy and the toner wipes off then fixing unit should be replaced.

I hope this is helpful,
Shawn

Feb 18, 2011 | Copystar CS-1500 Copier

1 Answer

Black line on copies when automatic feeder is used


Hello,

The problem is most likely cause by ink, correction fluid or lint blocking the scanner pickup. Check out the tip we have posted here that should get you back going again.

http://www.fixya.com/support/r3639811-black_lines_faxes_or_copies

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

Apr 03, 2010 | HP Officejet 5780 Printer

2 Answers

ADF has something on it causing a stripe on all copies


Lift the document feeder and clean the narrow glass, (next to the glass where you place your originals). Documents are scanned across this glass when automatic feeder is used, thus a small piece of dirt becomes a line down the page.

Feb 24, 2009 | Canon ImageClass D880 Copier

3 Answers

Line when coping from document feeder


If you lift the document feeder, you will see a narrow piece of glass on the left side. Originals are scanned across this when the feeder is used, so a small speck of dirt becomes a line when copying. clean the glass, and it should be good to go.

Feb 17, 2009 | Ricoh Aficio SP-C210SF Printer

2 Answers

Lines on copies


The lines are caused by some debris that is on the platen (the glass where you normally place the copies). The usual culprit is white-out smudges from a copy that wasn't completely dried yet. When you make copies using the feeder, the roller passes the paper being copied over a little section of the platen (if you pull up the feeder "lid", it'll be on the right-hand side of the big glass... it might even be marked with 2 green arrow stickers, but if not, it's the part of the glass directly under the roller of the feeder). You can just take an alcohol wipe or soak a cotton ball with alcohol or windex and wipe down that strip of glass under the roller.

Jul 01, 2008 | Canon ImageClass D861 Printer

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