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I changed the drum but it still reads drum error and i am not receiving faxes. There is a ring so the connections are working. I cant get in to the area where it reads drum set.

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Need to know Make and model to be sure.
However, many new machines reset the drum counter by blowing a fuse in the drum cartridge or by recoginition of a new chip in the cartridge. Some require a "Service code" access to reset counter after the drum has been replaced. Need specifics to be more help.

Posted on May 28, 2010

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2 Answers

Unble to receive a fax


It may be a silly question but it is a common error have you checked the cable is in the line socket and has not been put into the tel socket on teh back of the fax machine as this will cause a fault.. youcan check this also by dialling the fax number and see if it rings out.. also check the rx reception mode is set to fax and not tel/fax or manual setting this is on the display it should have the date and to the right say auto or fax make sure it isnt displaying tel.. Letr me know if this helps

Jul 12, 2010 | Brother MFC-7220 Plain Paper Laser Fax

1 Answer

HP 3050 Laser Jet: I can receive faxes but can not send fax? Help


Hello !
You need to reset fax settings first, go to the "Service" under the printers Main Menu and click on "Restore Defaults"
And then set the following settings under Fax Setup > Fax Receive Setup :

Answer Mode: Automatic
Rings to Answer: 2
Distictive Ring: All Rings

Now go to "All faxes" and change this settings:

Error correction : OFF
Fax Speed: Medium v.17

If you are using a digital line it would be a good idea installing a filter for the line

Hope this works

You can contact me on :
eliteprintersolutions@gmail.com

Jan 08, 2010 | HP LaserJet 3050 All-In-One Printer

1 Answer

Xerox Work Center 657 Will Not Recieve, After Replacing Drum


Check to see if when he reset the fax reverted back to receive only as a default.
  1. Press [Menu] (the Up arrow key), and press [3], [1], [0], then press [1].
  2. Select the Answer Mode:
    • Press [1] to select Auto answer, then skip to step 3.
    • Press [2] to select Manual answer, the press [Stop] to return to the Standby mode.
  3. If you select the Auto answer feature, use the numeric keypad to enter the number of times (must be 2 digits, 01-10) the phone must ring before the machine answers, then press [Enter].

    NOTE: When the machine is set to Auto answer and the set number of rings occurs, the machine answers with a fax signal tone and enters the Auto Receive mode.

  4. Press [Stop] to return to the Standby mode.

Jun 30, 2009 | Xerox WorkCentre Pro 635 Laser Printer

1 Answer

Drum error message


check the silver spring loaded contacts inside the drum cavity make sure they casn be pushed in and spring back out. Also clea them with a dry cotton swab

Jun 10, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Can send faxes but cannot receive - shuts off after 2 rings


If you are unable to send the faxes, please try decreasing the modem speed and disabling the "Error Correction Mode." To decrease the modem speed, please follow the steps given below:

1. Press the "Fax" button.

2. Press the "Options" button 15 times till it reads "Advanced Fax" on the display.

3. Press the "Select" button.

4. Then press the "Options" button 10 times till it reads "Max Send Speed."

5. Now press the "Right Arrow" button and choose "9600 bps."

6. Press the "Select" button.

To disable "Error Correction," please follow the steps given below:

1. Please press the "Fax" button.

2. Press the "Options" button 15 times till it reads "Advanced Fax" on the display.

3. Press the "Select" button.

4. Then press the "Options" button 11 times till it reads "Error Correction."

5. Now press the "Right Arrow" button and choose "NO."

6. Press the "Select" button.

Apr 19, 2009 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

I have a Brother Intellifax 2800 and it can send faxes but just rings and rings and won't receive them.


what does the display read. If you want the fax to auto answer. the display needs to read ( fax only). to chang this setting if not reading that massage press the receive mode button till fax only is in the display

Jan 30, 2009 | Brother IntelliFAX 2800 Laser Fax

1 Answer

"DRUM LIFE OVER" KX-FL511


just change with new drum and toner.after replacing when msg gone just press start.u will receive ur faxes in memory.MIAN AKHLAQ

Dec 31, 2008 | Panasonic KX-FL511 Plain Paper Laser Fax

1 Answer

Unable to send & receive the Fax


Try calling your fax machine with a cell phone to see if the fax answers. If not, check that the phone wire to the fax is plugged into the LINE socket, NOT THE PHONE SOCKET on the fax machine. Next, go to the MENU on the fax.You may have to check or change one or more of the following settings by trial-and error to fix the problem. BEFORE YOU CHANGE ANY SETTING, WRITE DOWN OR PRINT OUT THE ORIGINAL SETTINGS. In the MENU, find FAX SETTINGS, FAX SET-UP, or INITIAL SETUP settings. Try changing one or more of the following: PULSE/TONE, RECEIVE MODE, SEND MODE, RING DELAY, RING TIME, OVERSEAS MODE, etc.

Nov 26, 2008 | Office Equipment & Supplies

1 Answer

Not receving fax


Is your fax set on AUTO REC mode? It sounds like it got tripped into MANUAL MODE for some reason.

Nov 26, 2008 | Brother Multi-Function Center MFC-240C...

4 Answers

Fax receiving problem in 3050


changing these settings:
ECM-error correction 'off'
V.34 'off'
Silence Detection 'on'

Dec 28, 2007 | HP LaserJet 3050 All-In-One Printer

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