Question about Kenmore 96563 Stainless Steel Electric Kitchen Range
Posted by Anonymous on
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Posted on Jan 02, 2017
check the burner socket, it is likely that contact is being lost where the burner connects to the hardwired portion of the system (the socket). It is not unusual for the socket to "burn up" when there is a poor connection to the burner resulting in the burner being replaced and the new burner not working or working intermittently.
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Posted on Jan 29, 2009
It appears your thermostat/probe has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
Posted on Oct 01, 2010
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