Question about HP Pavilion FE849UA Notebook

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Hello Guys 1010us pavilion dv5 model when I play games it shuts down. So yesterday while watching Youtube it shutted down again. And blue screen is appearing and it shows that there is a problem with hdd What do you think ? I would be very grateful if you advise me smth Thank you in advance !!1

Posted by Anonymous on

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Well if you got an error related to the hard drive then its better to check the hard drive whether is faulty or not..

1.Shut the system down.
2.Restart the system and tap on the F10 key for while till we dont get to the set up utility.
3.As soon as we get to the BIOS screen try locating an optionw which reads as DIAGNOSTICS, it would be the third option at the top,
4.Select that option using the arrow keys on the keyboard and hit enter.
5.It would show us an option which reads as Primary Hard drice self test..
6.Hit enter again to start the test.
7.There are 2 types of tests.
8.As soon as we start the test it would start the SHORT TEST first which would take a couple of minutes.
9.If it comes with any errors then call hp and ask them to replace the hard drive.
10.If the short test passes and the comprehensive test starts then let that test run completely which might take an hour as well..
11.If this test goes fine then the hard drive is fine and you are facing trouble because of the graphices card installed on the system.
12. I am providing you a couple of drivers which you can try installing depending on the operating system installed on the system.but you need to first check the hard drive and then perform these steps..

I believe the system was shipped with a 64 Bit Vista which NVIDIA graphics card.

I am providing you the drivers for that

ftp://ftp.hp.com/pub/softpaq/sp41501-42000/sp41696.exe

You can also try to update the BIOS which would the next step if the above steps does not help..

The link is :

ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45138.exe


Hope this works

Regards
KEN

Posted on May 13, 2010

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Posted on Jan 02, 2017

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