Question about Sentry Fireproof Safe
I have a Sentry Model 1610 safe with an electronic lock. Entering the factory 5 digit code gives the green proceed light but the handle won't turn and the door won't open. How can I get the door open?
I am a Safe Specialist i have been reading some of your problems and this should help there is no code if you have lost yours only the default code for the model 1610 the default code is: 77,22,09,11,64 try that if you havent changed it and with this problem with people not getting the handle open with the green light happening i suspect this is a issue with the lock mechanism i have had many of the same problems with people bringing them in when you get you safe open it and where the lock is put some lubricate on the lock regulary as the lock sticks and wont open if you havent done this then you cannot get it open see you local safe specialist and tell them what i have said and they may or may not be able to get your safe open i hope this has helped Rob Safe Specialist World.
Posted on Aug 21, 2008
I'd try things in this order.
1. Replace Batteries
2. Replace Battery pack with a 9V (if it's a set of 4 AA batteries, the 9V will have more juice 9V vs 6V, and might get the job done)
3. Hit the door several times with a rubber mallet.
If you get it open, then pry off the plastic cover on the inside of the door, and spray the little locking mechanism with WD40. it seemed to work for me.
Posted on Apr 25, 2010
We have a Sentry 1610.
The green light indicated the correct 5 digit combination had been entered but it wouldn't open.
We unscrewed the battery compartment immediately below/behind the number pad and replaced the 9 volt batter.
Voila, it worked.
Posted on Jul 14, 2009
I dont know what model i have but you enter five digit has 3 lights when green will open.
Acouple of months ago I had the same problem and replaced the batteries and it opened fine. I guess the batteries had enough juice to work the key pad but not the lock rods!?
Posted on Apr 13, 2008
Seems like you're in a pickle. I know a lot of people have had trouble opening these safes, and they have found solutions here http://www.monomachines.com/shop/info/My-Sentry-Safe-Wont-Open.html that work great!
Posted on Aug 10, 2015
Had same issue where all batteries tested and had full charge. Just get rubber mallet and bang it after you get Green proceed light and work with the handle. Took about a dozen times and was able to open it. Don't forget to lubricate it (remove plastic first inside door).
Posted on Jul 26, 2013
If you have a sentry safe with an electronic lock (keypad) and a key backup, they use a magnetic type release that pops up and pushes on the manual key rod opening the safe when the 4-8 digit code is entered.
I was having a problem with my code not working. I thought the keypad and/or locking mechanism was bad. After opening it up, i saw that the electronic release was not popping up all the way. I sprayed the release with WD-40 and it works as good as new. This was for the XO55 model sentry safe.
Posted on Oct 24, 2009
My safe was giving the green Proceed light but the lock wasn't clicking when the code was entered. So I did as another poster suggested: replaced the 4 AA batteries in the front (slide the panel off the bottom of the keypad to get to them) and it worked fine.
It does seem like it didn't have enough juice to flip the lock even though the Low Battery light wasn't on (probably not enough juice to light up!)
Posted on Apr 17, 2008
I have the same problem... any answers??
Posted on Apr 10, 2008
Cut the bottom off of the safe.
It has 3 layers.
Thin sheet metal, cement, and plastic.
The door is the only hard place to get in.
These are meant to protect from fire, not from burglary.
Posted on Mar 29, 2009
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: Sentry Model 1610 Won't Open
just keep trying and it will open. i had to try like 20 times the other day and it finally opened. good luck because these safe's are junk !
Posted on Nov 09, 2008
SOURCE: Sentry Model 1610 Won't Open
I have a different model but I had the same problem. Called customer service and they had me push up on the handle and enter the code. That didn't work but then they had me tap the safe with a rubber mallet 5 times above the panel and 5 times to the right of the panel. That worked for me. Hope one of those works.
Posted on Jan 22, 2009
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