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Trying to load logitech quickcam connect purchased from comet today. disabled spyware and norton security as instructed. error 2738 flashed on screen and will not allow me to install webcam. reistalled spyware and security and tried to load again but same message appears.

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  • biltong Mar 29, 2008

    jastababe

    fabulous, thanks

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The problem you are having is with Vista and it's little quirks..

Vista for some reason doesn't register VBScript. What you have to do is first of all find where vbscript.dll is, It's usually in C:\Windows\System32. It changes dependant on your version.

Next you need to go to start -> accessories and the right click on command prompt and click "run as administrator", next type "cd C:\Windows\System32" (replace the dir if its different for you) and then type "regsvr32 vbscript.dll". It should then confirm that vbscript has been registered and everything should work. This will fix a few installs.

Let me know how this works.

~~Jasta~~

Posted on Mar 29, 2008

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2 Answers

Do I have to disable my norton security before downloading logitech software? what step is first?


Security frequently interferes with INSTALLING software. You should have no problem downloading.
I suggest shutting down email and browsers before you turn off Norton. Then INSTALL the download.

Mar 30, 2010 | Logitech QuickCam Fusion Webcam

1 Answer

Trying to install Logitech QuickCam Chat... installation starts and then disappears. Portions of it are installed but nothing works. I've disabled all spyware/virus/firewall programs as instructed. OS is...


Go to this page on Logitech support
Identify your cam in top matrix
Cross reference with the Operating System below to make sure the result is compatible with your Computer.

If you have 'New Hardware Recognition' on your computer, uninstall all the logitech software - plug in the webcam and reboot your computer, do not start any programs if the new hardware is recognised and allow the software to be loaded automatically.

Aug 28, 2009 | Logitech QuickCam Chat Personal Web Camera

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Logitech Webcam problem connecting to a server


Temporarily disable your firewall. Does it connect then?

May 14, 2009 | Logitech QuickCam Pro 4000 Webcam

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Can someone help me fix this


Using a Webcam like Logitech QuickCam® Messenger onWindows Vista, Internet Explorer 7 sometimes an error such as0x80004005 / 0x80040606 appears.

Try this workaround and disable UAC.

Goto Start Menu > Start Search > type: "msconfig" >
Tools Menu > Disable UAC > Launch > Apply > OK > Restart.

In general though - you should not have to disable this security featureof Vista in order to install and operate the Logitech software.

If this workaround works, then it is a flaw in the program and you should contact Logitech customer support directly.

Sorry for not having "the" solution on hand, but I've seen many people having that problem. Some changed to a prgram called "splitcam" becuase they were tired of Logitech's sloppy software.

Jan 16, 2009 | Logitech Quickcam Chat Webcam

2 Answers

Internal Error 2738


Since you are running windows vista please follow these instructions carefully.

  1. Click on "Start".
  2. Click on "All Programs".
  3. Click on "Accessories".
  4. Right click on the Command Prompt, select "run as administrator".
  5. At the prompt, type "regsvr32 vbscript.dll".
  6. You will now get a message box saying "vbscript.dll" has been registered.
  7. Reinstall QuickCam
I hope this helps. If not let us know.

Please rate my answer

Aug 15, 2008 | Logitech QuickCam Communicate STX Webcam

3 Answers

Norton Internet Security is blocking my Internet connection


is your modem or internet connectivity allowed by the Norton Internet Security Firwall.

Jun 16, 2008 | Norton Internet Security 2005...

1 Answer

Problem installing


During the upgrade installation to QuickCam 11.5 the installer will hault and display error code 2738.

Solution
Windows XP user:
  1. Please visit the Microsoft website and download Window Scrip 5.6.
  2. After installing Windows Scrip 5.6, please reinstall QuickCam11.5.
Windows Vista Users:
  1. Click on Start Button
  2. Click on All Programs
  3. Click on Accessories
  4. Right click on the Command Prompt, select "run as administrator"
  5. At the prompt type "regsvr32 vbscript.dll"
  6. You will now get a message box saying "vbscript.dll" has been registered
  7. Reinstall QuickCam 11.5

This resolve the problem.
Sergio

Mar 11, 2008 | Logitech QuickCam Communicate STX Personal...

1 Answer

I just purchased a logitech quickcam communicateSTX and when I try to install it my computer says internal error 2738...what does this mean and why am I unable to install the product?


http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=7729&p_created=1200900945&p_sid=3-A1rj-i&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTUsMTUmcF9wcm9kcz04NDQsNSZwX2NhdHM9JnBfcHY9Mi41JnBfY3Y9JnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9ZXJyb3IgMjczOA**&p_li=&p_topview=1


that should help you.

Mar 10, 2008 | Logitech QuickCam Communicate STX Personal...

1 Answer

Installing software on windows Vista


internal cause by corrupted cd installer.. to many scratch in ur cd....i already encounter this problem try to duplicate ur cd to new one... this will fixed,, 100% working

Feb 09, 2008 | Logitech Webcam

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