Question about Electrolux EL7020A Oxygen 3 Ultra Canister Vacuum Cleaner Bagged Vacuum

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Carpet rollers dont work

I have an Electrolux OXY3. The vacuum itself is working but the carpet rollers wont turn. Is there a reset button on these machines?

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Hi There,

Yes, there is a reset switch on your Electrolux. This particular model also has some problems with the wands on the machine as well. Sometimes these wands will short out, preventing the power nozzle from working.

Try pushing the reset switch first to see if this fixes your problem. The reset switch is located on the power nozzle on the right hand side if you're looking down on it. It will be a little red pole, simply push this pole downwards, possible using a ball point pen is the easiest way.

If this didn't fix your problem, then it could be a few different things. The wands on your model are problematic, and should be the next thing that you test. Simply remove the wands from the power nozzle, and you can use a simply electrical tester purchased from Home Depot, and put the testers into the female receptacles on the end of each section of wand to ensure that power is getting down to the brush.

It may also be that your hose has gone bad. If you test both wand sections, and no power is getting through, remove both wand sections and test the female electrical connections on the end of the hose handle.

If you're not getting power here, this indicates that your hose has gone bad and needs to be replaced. We do carry all of the hoses for the Electrolux canisters, and most likely have the one for yours in stock. Please feel free to contact me if you need any further help.

Thank you,

Chris Jones
GoVacuum.com

Posted on May 13, 2010

  • Chris Jones
    Chris Jones May 13, 2010

    Hi There,



    Yes, there is a reset switch on your Electrolux. This particular model also has some problems with the wands on the machine as well. Sometimes these wands will short out, preventing the power nozzle from working.



    Try pushing the reset switch first to see if this fixes your problem. The reset switch is located on the power nozzle on the right hand side if you're looking down on it. It will be a little red pole, simply push this pole downwards, possible using a ball point pen is the easiest way.



    If this didn't fix your problem, then it could be a few different things. The wands on your model are problematic, and should be the next thing that you test. Simply remove the wands from the power nozzle, and you can use a simply electrical tester purchased from Home Depot, and put the testers into the female receptacles on the end of each section of wand to ensure that power is getting down to the brush.



    It may also be that your hose has gone bad. If you test both wand sections, and no power is getting through, remove both wand sections and test the female electrical connections on the end of the hose handle.



    If you're not getting power here, this indicates that your hose has gone bad and needs to be replaced. We do carry all of the hoses for the Electrolux canisters, and most likely have the one for yours in stock. Please feel free to contact me if you need any further help.



    Thank you,



    Chris Jones

    GoVacuum.com

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http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=678083
Generic problem for all Vacuums
Hi, I have an Electrolux Ambassador
Posted by greenforest on Jun 17, 2008
Hi, I have an Electrolux Ambassador and the other day I was vacuuming a fringe carpet and the fringe made the Electrolux stop (has happened before) and when I pressed the reset button, the motor is on but the wheel does not spin. Any suggestions?

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. There are 2 possibilities that could be happening. Either the belt is broken of which you can replace the belt @ least one a year for proper maintenance or there may be a reset for the vacuum in case you get something caught in the brushroll section of the vacuum. Check both of those items and it should work unless you have a motor burn out – if you did there would be a burning smell. Feel free to contact your local vacuum cleaner dealer in your area.

So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://electrolux.com/ Customer Service 1-800-896-9756
Electrolux Home Care Products – North America
P.O. Box 3900 Peoria, IL 61612
Thanks, Don the Vac Man
Go Ahead. Use Us.

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