Question about Creative Labs Zen Sleek Photo MP3 Player

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Reinstall firmware Not able to download form Napster or any other site and not able to reinstall frimware

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If it is still under warranty, you should send it to Creative and they can fix it for free or it will cost you very little if you just send it to them.

Seeing as you can't even download, you will need there help most likely since you should be able to download. They will need to probably work on it themselves, please contact them and I'm sure that they will tell you to send it in. Here is the number Tel 1-405-742-6655

Good luck and I hope you solve your problem

Posted on Mar 29, 2008

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See this link for the procedure

Posted on Mar 29, 2008

  • dewan nafees ahmed Mar 29, 2008

    To install the firmware, download the file from the napster support site, connect the product to your computer, run the download .EXE and then click Upgrade.”

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