Question about HP PSC 2355 All-In-One InkJet Printer

2 Answers

Print cartridge in right stall not supported.

Hi there,

I have recently refilled both the colour and the black cartridge in my HP PSC 2355. I was able to print successfully for at least 10 items in black. I think the colour cartridge had run too dry so the refill has not been successfull on that cartridge. However, now my printer is displaying this message "Print cartridge in right stall not supported" with the flashing red warning light and i am unable to print anything else. I would be gratefull if anyone could shed some light as to the problem, even though i know someone is going to say i just need to buy new cartridges!! More cost great stuff. Many thanx for your help and i hope to hear from you soon.

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  • kaate Dec 30, 2008

    I have the same problem. It has been working fine then all of a sudden it just pops up with that. I'm just about to try and put in another new cartridge and see if that works. Its really strange.

  • Anonymous Jan 13, 2009

    I have the same message on my printer, but I have an HP Photosmart 2610. Any solutions?

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2 Answers

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  • 59 Answers

As a refiller, I've seen this many times. Usually it happens in the multifunction machines. If you put that cartridge in a stand alone printer, it will work good. HP all in ones blow a resistor in the cartridge making it useless to any all in one machine. Sadly, it is time to buy new.

Posted on Mar 29, 2008

Are you saying Buy a new cartridge or a new printer?

Posted on Sep 19, 2008

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1 Answer

I have just had my cartridges refilled and now have reinserted them in printer but it keeps saying remove and check colour cartridge (which i have done lots and lots of times), help please


Ink cartridge contains Ink tank, electrical circuit & print nozzles.
Adding ink to ink tank is called refilling, if any fault in circuit/nozzles will indicates the cartridge error.. Before refilling check cartridge health condition.
In your case its sure that cartridge faulty, go for new one..

Nov 10, 2012 | HP PSC 2355 All-In-One InkJet Printer

2 Answers

What does 'Print Cartridge in right stall not supported' mean?


It means you have a faulty or incorrect cartridge installed on the right side position. It could also mean the contacts are dirty or misaligned. Remove the cartridge, clean with rubbing alcohol and reinstall.

This is not a unknown error particularly if you are using cartridges other than the HP brand. Other people will tell you it is fine to use off brand cartridges or refilled cartridges. For myself, I have never had luck doing that - on the other hand, I have never been disappointed using the more expensive cartridges recommended by the manufacturer across several brands including Epson, Canon, Compaq and HP.

Try cleaning the contacts and ink jets. You may have to replace the cartridge. If that is the case, I would return the faulty cartridge and get a store credit.

Just a few thoughts for you to consider. Thank you for using FixYa.com today.

Mar 03, 2011 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

What ink cartridge does the hp 2355 all in one inkjet printer use


Hello,

The PSC 2355 uses a standard Black 94 and a Tri-color 95 cartridge.

It also can use a Tricolor-97 and a Photo 99 cartridge.

Here is the HP price list:

http://www.shopping.hp.com/webapp/shopping/supplies_model.do?product_code=Q5789A&aoid=5504&lang=en&cc=us

Also, here is a link to the main support page for the printer where you can obtain much more info.

HP PSC 2355 Support

Thanks for using Fixya.

Feb 16, 2011 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

I installed a refilled HP 94 cartridge in my HP PSC 2355 All-in-One printer. It worked well for several weeks but then I suddenly got the following Error Messages: "Incorrect Cartridge - Black ink...


This is a firmware issue with this printer model, and is fairly common. Try the following: remove both of the print cartridges, close the lid, wait for any noises to stop, and pull the power plug out of the back of the printer while it is still on. Wait at least 10 minutes with the cord disconnected. Plug the power back into the printer, wait for the noises to stop, and then reinstall the cartridges, black first (very important), and then the color. This will force the printer to reload its ram memory and should take care of the glitch. Let me know if you need further assistance, as I would like to be sure your problem is fixed.

Sep 30, 2010 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

What will be the cost ok black cartridge? How many pages will one cartridge print?


HP PSC 2355 Printer uses HP 94 Black and it can print upto 400 pages approximately

there should not be any problems except that it is 4-5 years old printer

Sep 29, 2010 | HP PSC 2355 All-In-One InkJet Printer

3 Answers

HP PSC 2355 incorrect print cartridges error message


not quiet a solution dugguly but i've just had the same problem in reverse, i moved to the us with same printer, ink ran dry, it won't take hp94. after 3 phone calls and 4 emails with hp i learned that all hp printers sold after 2004 are regionalised, therefore a us printer will NOT WORK with UK bough cartridges and vice-a-versa. the only way round this is to call the HP support and ask to be taken through the step by step guide to reseting the region of your printer to the UK regional setting OR and this is my option, get friends/family in the US to ship US cartridges to you in the UK. Too bad as Tesco do a good line in gneric cartridges - Good luck - mattw

Oct 07, 2009 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Hp psc 2355


This is happening to me and i was able to fix it for so many days. What i did was take the black cartridge out overnight and put it back in the next day and suprisingly it worked but now it is doing the same thing to me again and i am gonna try that solution one more time. I hope it works for you. If not than try to download a new thing for your printer.

Jul 22, 2008 | HP Printers & Copiers

1 Answer

Print Cartridge in Right Stall not Supported.


print cartridge colour ink is not workink fix with hp print

May 19, 2008 | HP PhotoSmart C4180 All-in-One Color...

1 Answer

Won't print docs in black ink


The application that you use to print may have been cofigured to avoid the black color.

 

And sometimes a virus has affetced your application e.g. MS Word.... this may cause the printer to print in any colour.

 

In this case you should reinstall the application. (first completely remove the application).

Mar 18, 2007 | HP PSC 2355 All-In-One InkJet Printer

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