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Have someone check your house wiring to see if the live and neutral are reversed.
Beyond that - you may have some leaky capacitors. If you're tech savvy, open up the unit and see if any of the electrolytic capacitors are bulging at the top or leaking at the bottom, and if so, unsolder and replace them. This is actually the most likely issue.
The unit is most likely in protect mode. This means that the output section has a problem and the protection circuitry is preventing it from being turned on. This is to prevent further damage. The typical defective parts are the output transistors. Figure on $20-$40 for parts plus the local labor rate for repair.
Hello Coach T,
1. If pressing the power button does not turn the unit off, unplug the unit, then plug it back in.
2. Press the power button while pressing the ENTER button.
This will bring the unit back to factory defaults.
Please let us know if you need any additional help.
I've had this happen a number of times with my receiver. This trick from the Troubleshooting guide in the owner's manual usually does the trick:
If an unusual condition in the display window or malfunction
occurs, reset the unit as follows.
1 Press the POWER button to turn off the power.
2 Press the POWER button while pressing the ENTER button.
Everything stored in memory after purchase is canceled.
If the power cannot be turned off in step 1 because of a
malfunction, reset by disconnecting the AC cord and carry out
There could be a number of reasons causing this malfunction, try replacing the subwoofer's cord, it might be damaged, you can also try reseting the system to the factory settings according to the following instructions:
1. Press the power button to turn off the power
2. Press the power button while pressing the ENTER button. (note: this will reset all memory)