Question about Dell DJ MP3 Player

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I have Vista on my laptop. I have an old Dell Dj 20GB Gen 2 mp3 player. I lost the installation disk but downloaded the software from Dell. I downloaded Dell dj appl. R95499 & R88925. When I plug in the device, It says installing drivers and then says device not installed. I can't seem to get it to connect to the software or get it synced to the computer.

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  • ayoungmusic4 May 13, 2010

    I have Vista and I'm trying to hook up an old mp3 player. The player is a Dell Dj 20GB Gen.2. I downloaded the software because I lost the installation disk. I downloaded Dell Dj Appl R95499 & R88925. When I plug in the player, it says installing drivers. Then it says drivers not installed. The software is on the computer so I don't understand why the computer doesn't automatically install the player. I already contacted Dell Support Services. They don't make mp3 players anymore and this player is passed it's service life with them. The only help came from their online service and that is where I downloaded the software from.



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The Dell DJ Gen 2 is incompatible with vista. But I have heard on a few occasions that even though it is not detected on a vista just installing a software would detect it.

I think they talk about Rhapsody. Try to go to this site here: You would actually need to join to be able to download their software. Although I am pretty unsure about it, It would not hurt to try.

I hope this helps.


Posted on May 13, 2010

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If you are registered with Dell tell them this story you had told us. They will help you all the way through for the programming you need must come from them

Posted on May 13, 2010

  • ayoungmusic4 May 13, 2010

    According to Dell, they no longer sell mp3,s and this model is at the end of it's service life. The only help I got was from their online tech support. That is where I got the downloaded software. It still doesn't help with getting it installed on my computer.

  • ayoungmusic4 May 13, 2010

    Is there anything I can do to get this player installed.



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Dell Dj version 1.00.03 so i cant find my dell dj program disc and i am having trouble connect my Dell Dj to my laptop .... the usb pick it up but it keeps asking for the driver which i no longer have ......


As you have described that you need a driver for your Dell DJ, you may download either Dell DJ (Gen 2), v.1.01.01, A01 or Dell DJ (Gen 2), v.1.00.03, A00. Both versions are compatible with Windows 2000 and XP. Click on download and follow the procedures. Keep in mind that versions of softwares and drivers are limited from manufacturer's releases.

I hope this works for you. Kindly reply for further assistance. Good Luck!

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download this driver updater software and install'll update your all system driver..

click here to download

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Two words: Real Player. Download Real Player (it's free) and you're in business.

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Go to and enter the DJ's service tag ID on the back of your player on the support section. It will give you a list of drivers and software that you will need for your DJ. If you are running Vista, download the XP drivers. They will work fine.

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Hello xanthus151,

Drivers, software and firmware for the Dell DJ and Pocket DJ can be downloaded from the Dell website at this link.

Best Regards,
"Go Ahead. Use Us."

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