Question about HP LaserJet 2420 Printer

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Printer frozen- after clearing paper jam-HELP!

My printer had a paper jam, so I turned it off, removed the paper tray and cartridge and cleared the jam.

When I turned it back on, it started normally but now it displays all three lights on steady and no display on the screen. It won't do anything!

I have turned if off and on, unplugged both cords, opened the panel and removed the toner cartridge, etc., but have had no success at all.


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  • Anonymous May 14, 2008

    I had a power surge and now the printer is frozen. It just clocks with an hour glaSS LIGHT AND WILL NOT PRINT

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  • Expert
  • 96 Answers

Try to reinstall the software, if doesn't work properly the problem is your printer.

Posted on Jun 16, 2008

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1 Answer

Says paper out or paper jam which nither are happening


  1. Unplug the power cord.
  2. Check to see if the print carriage moves freely from one side of the printer to the other. ...
  3. Remove the print cartridges. ...
  4. Gently move the print cartridge to the far right of the printer.
  5. Remove the paper from the paper In tray, but do not remove the drawer.
  6. Step one: Clear the paper jam from the output tray
    1. Carefully remove any loose paper from the output tray.
    2. Check the rollers in the output tray for jammed paper.
    3. Use a flashlight to see the rollers in the printer.
      Figure : Use a flashlight
    4. Gently remove any jammed paper or bits of torn paper from the output tray rollers. Use both hands to pull out any whole sheets of paper to avoid tearing them.
    5. Remove any bits of paper or torn pieces of paper from the output tray rollers.
    Step two: Clear the jam from the input tray
    1. Press the Power button to turn off the printer.
    2. Disconnect the power cord from the rear of the printer.
    3. Remove all paper from the output tray.
    4. Raise the output tray.
      Figure : Raise the output tray
    5. Grasp any jammed paper in the input tray with both hands, and then pull the paper slowly but firmly toward you to remove it.
      CAUTION: Remove paper from the tray as carefully as possible. If any torn pieces of paper remain inside the printer, more paper jams are likely to occur, and this could damage the print mechanism.
    6. Lower the output tray.
    7. Reconnect the power cord to the rear of the printer.
    8. Press the Power button to turn off the printer.
    If you are not satisfied with this answer then for detail answer please read here > http://www.brotherprintersupportnumber.com

Feb 14, 2016 | Epson WorkForce Pro WP-4540 Color Ink-jet

1 Answer

How do I get jammed paper out of the back of it?


This is from the user guide available on the HP.com website:
This section contains the following topics:
• Clear paper jams
• Avoid paper jams
Clear paper jams
Paper jams can occur either inside the printer or in the automatic document feeder.
CAUTION: To prevent possible damage to the printhead, clear paper jams as
soon as possible.
TIP: If you notice poor print quality, clean the printhead. For more information, see
Clean the printhead.
Use these steps to clear a paper jam.
To clear a jam inside the printer
1. Remove all media from the output tray.
CAUTION: Trying to clear a paper jam from the front of the printer can
damage the print mechanism. Always access and clear paper jams through
the automatic two-sided printing accessory (duplexer).
2. Check the duplexer.
a. Push the button on either side of the duplexer, and then remove the unit.
b. Locate any jammed media inside the printer, grasp it with both hands and
then pull it towards you.
c. If the jam is not there, push the latch on top of the duplexer and lower the
cover. If media is jammed inside, carefully remove it. Close the cover.
d. Reinsert the duplexer into the printer.
3. Open the top cover and remove any debris.
4. If you have not found the jam and have Tray 2 installed, pull out the tray and
remove the jammed media, if possible. If not, do the following:
a. Ensure the printer is turned off and disconnect the power cord.
b. Lift the printer off Tray 2.
c. Remove the jammed media from the bottom of the printer or from Tray 2.
d. Reposition the printer on top of Tray 2.
5. Open the ink cartridge access door. If there is paper remaining inside the printer,
ensure the carriage has moved to the right of the printer, free any paper scraps or
wrinkled media, and pull the media towards you through the top of the printer.
WARNING! Do not reach into the printer when it is on and the carriage is
stuck. When you open the ink cartridge access door, the carriage should
return to its position on the right side of the printer. If it does not move to the
right, turn off the printer before you remove any jam.
6. After clearing the jam, close all covers, turn on the printer (if you turned it off) and
resend the print job.

That's about as much as I can find for you. If you look in you user guide which is on a CD that came with the unit, you can go to page 152 through 154 to see diagrams that go with these instructions. Good luck!

Nov 13, 2014 | HP CM749A - Officejet Pro 8600...

1 Answer

T652n 202.03 paperjam


1Open the upper-front cover and remove the toner cartridge.2
Look into the printer. Remove any jammed sheets of paper that you find there.

  • If the print job only consisted of this one page, reinstall the toner cartridge and close the front cover. Press the pattlnk_10162008_2247-select_button.jpg button to clear the error, and then try printing again.

  • If the print job consisted of more than one page, confirm the entire paper path is clear before printing again. Do the following:


    1. Remove the top paper tray ('Tray 1').
    2. Remove any jammed or partially-fed sheets of paper you find here, then reinstall the tray.
    3. Go around to the back of the machine and open the upper-rear cover. Remove any jammed sheets of paper you find, then close the cover.
    4. Once you have confirmed that the entire paper path is clear, reinstall the toner cartridge and close the front cover.
    5. Press the pattlnk_10162008_2247-select_button.jpg button to clear the error, and then try printing again.


  • If you cannot locate any jammed paper under the toner cartridge, then check the rest of the printer for any jammed paper. Do the following:

    • Remove the top paper tray ('Tray 1') and look for any jammed or partially-fed sheets of paper.
    • If you do not find any jammed pages there, reinstall the tray and go around to the back of the machine. Open the upper-rear cover and look there.
    • If the entire paper path appears to be clear, close the rear cover and power off the printer. Reinstall the toner cartridge and close the front cover. Power the printer back on. If a 200 error continues on power up, a sensor in the printer may be malfunctioning. This will require a service call to correct the issue. Please contact Lexmark Technical Support for additional information (see Contacting Lexmark Technical Supportbelow for details).

Aug 28, 2012 | Lexmark T652N PRINTER OPPENHEIMER SPECIAL...

1 Answer

I have a problem. When I turn on my printer, the first symbol from top constantly blinks and it doesn't print anything. How can I solve this issue?


Welcome to FixYa!

If the first symbol on the top is constantly blinking as shown in the picture below, It means that a paper or a foreign object has jammed your printer.

jas247_22.gif

Jam can occur in 3 areas. Please refer to the image below.
1. Internal Areas
2. Input Trays
3. The Output Bins
jas247_23.gif

To clear the jam, turn the printer off and disconnect the power cord. Be careful not to tear the paper in case of a paper jam. If a small piece of paper remains in the printer, it could cause additional paper jam.

Let's clear out the Internal Areas first. Push the button to open the print-cartridge door, and then remove the print cartridge. To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper. Please refer to the image below.

jas247_24.gif
If jammed paper is visible, grasp it with both hands and slowly pull it out of the printer. Please refer to the image below.
jas247_25.gif
If no paper was jammed inside the print-cartridge door, open the Output Bin or the back door
of the printer. To avoid damaging the printer, do not attempt to clear a jam in the top output bin by pulling the paper straight out.
jas247_26.gif
Again, if jammed paper is visible, grasp it with both hands and slowly pull it out of the printer.
If no paper or foreign object is visible, close the back door of the printer.

Next, let's take a look at the Input Tray. (We have already taken out the print cartridge.)
Lift the Tray 1 roller cover, grasp the jammed paper or foreign object, and slowly pull it out of the printer. Please refer to the image below.
jas247_28.gif
If no jammed paper is or foreign object is visible, open Tray 2 and see if a paper is visible. Again remove it slowly with both hands. Please refer to the image below.
jas247_29.gif
Close Tray 2.
If no jammed paper is visible in the second tray area, pull down the upper media guide (we have already taken out the print cartridge). With both hands, grasp the jammed paper and slowly pull it out of the printer. Please refer to the image below.
jas247_30.gif
Close the upper media guide and return back the print cartridge. Please refer to the image below.
jas247_27.gif

These steps should clear out any jams that you are experiencing.
Connect back the power cord again and turn on your printer. You should be able to print now.

Thanks for using FixYa. Keep me posted.
Jas247

Mar 03, 2011 | HP LaserJet Black-and-White Laser Printer

1 Answer

Paper jam printer 3524


Clear the jammed paper as follows.

If the jammed paper is removed completely by using the information in the following steps, you can install the paper tray first, and then close the front cover and the printer will resume printing automatically.



If the printer does not start printing automatically, press the Go button. If the printer still does not start printing, please check that all the remaining jammed paper has been removed from the printer. Then try printing again.

Pull the paper tray completely out of the printer.

Pull the jammed paper up and out of the printer.

Press the cover release button and then open the front cover.

Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out.

Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7.

Open the jam clear cover. Pull the jammed paper out of the fuser unit.

Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and for all other users go to the next step.

Pull the Duplex Tray completly out of the printer.

Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer.

Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.

Put the drum unit assembly back in the printer.

Put the paper tray in the printer.

Close the front cover.

Dec 21, 2010 | Office Equipment & Supplies

1 Answer

How to open drum to remove the jammed paper inside


Hi Good day!! here are the steps how to remove paper jam in brother hope it help's you!!
1. Pull the paper tray completely out of the printer.
2. Pull the jammed paper up and out of the printer.
3. Press the cover release button and then open the front cover.
4. Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out.
5. Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared.
6. Open the jam clear cover. Pull the jammed paper out of the fuser unit.
7. Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and for all other users go to the next step.
8. Pull the Duplex Tray completely out of the printer.
9. Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer.
10. Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
11. Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.
12. Put the drum unit assembly back in the printer.
13. Put the paper tray in the printer.
14. Close the front cover.

Oct 19, 2010 | Brother MFC-7440N Laser Printer

1 Answer

Paper jams


Please check the following steps:

1.Turn the printer off and on to see if it can automatically clear some or all of the jam.
2. Turn off the printer. Remove any paper trays. Look for damaged paper.
3. If necessary, remove the toner or ink cartridge.
4. If you find a piece of jammed paper, remove it.
7. If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though.
8. Replace the toner or ink cartridge and paper trays.
9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.


**If this works please rate else let me know in case of further help.**

Jul 05, 2010 | Canon PIXMA MP170 All-In-One InkJet...

1 Answer

Paper jam in hp1300 cannot print


Remove the cartridge and paper tray to see where the paper jam is. If it is a whole page jammed inside of printer, before removing shut off printer and carefully remove paper if you end up tearing a piece this will make it harder to remove in pieces. After you have removed jammed paper reinstall toner cartridge and paper tray turn printer on and see if this clears the jam error message.

May 28, 2010 | HP LaserJet 1300 Printer

4 Answers

Paper Jam Problem in Canon LBP 2900


I have a same problem .... somebody help us. :(

May 23, 2008 | Canon LASER SHOT LBP-2900 Printer

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