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I use a Web-based e-mail provider in which I upload graphics within the newsletters I create. When I send emails to myself, whether test emails or the final product, the images do not show up, nor do they have red Xs in them. When I click on any image, I can see the four corner dots of the image size, and if an image is hyperlinked, it works fine. The supplier has done extensive troubleshooting and the problem is not with them. I am using Windows 7, Outlook 2007 and Norton 360. The images do show up on my husband's computer and he is using the same Norton and Outlook software but Vista. I have checked my Outlook security settings and those on Norton, but I am still not seeing the images. This happens with several other newsletters to which I subscribe, many from different email providers. Can anyone help? Thanks.

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  • Lanie17 May 13, 2010

    Sorry, m42153, I didn't quite understand what you said.

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Try to log on the web page directly for the mail ..and not view them on the outlook ..the issue is the encrypting on the outlook ..
or the restrictions that you set by mistake or so ...also see if the mail came in the spam folder move them into the inbox cause in the spam will not show the attachments ..and after that remove the sender from spam..(probably by mistake ) I cant see any other reason ..but the outlook view settings ..and the easiest way is to reinstall it ..and when uninstall do not keep the settings ..look careful all the way to check for removing personal settings ..and when reinstall use default s..and it have to work ..
Another thing to see are the settings on the web page of the mail..
If you log into the web location of the mail domain ..and there you are still unabl;e to see the attachments even if they came in the INBOX ...than you have to see the settings for teh options of the mail box...and look at the attachments ..and other settings for security ...maybe there is the issue ..
for example if you use a Msn mail...go to the windows live.com and log in ...and see the mails if they are the same with no preview on the documents ..and pictures.. and if yes..than click mail options ..and correct all one by one ..specially the one for teh attachments ..

Posted on May 15, 2010

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Do you see in the preview or full view window of Outlook while you are viewing the email a bar that says Click her to download pictures, or click here to view pictures, or click here if you always want to view pictures from this sender? It sounds like you are experiencing a security issue. Pictures can transmit viruses. Your email is protecting you from this. Look at the top of the screen for a security notification.

Posted on May 13, 2010

  • 2 more comments 
  • Circe Denyer
    Circe Denyer May 13, 2010

    Once you tell Outlook to always show images from a sender, even yourself, you will always see the images.




  • Lanie17 May 14, 2010

    Sorry, but these are all elementary fixes that I've tried and do not work. I'm looking for something new to try.

  • Circe Denyer
    Circe Denyer May 14, 2010

    Can you send a screen shot of the email screen you see. Gadwin.com has a free screen shot tool if you need one.
    It would help to see what you see.


  • Lanie17 May 14, 2010



    The empty white square spaces are where the images should be.


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I suppose you have turned off displaying images in outlook. There is a nice and comprehensive tutorial about permitting images to load automatically in outlook so (me being lazy) I am linking you to the post.
http://www.tech-recipes.com/rx/1843/outlook_2007_download_pictures_automatically/

However if you do not understand any part of it or if the problem persists, be sure to let me know.

Sai.

Posted on May 13, 2010

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  • eagle338
    eagle338 May 13, 2010

    What about my post. I have told you how to enable downloading pictures automatically on outllook. Bye default this feature is disabled and you should enable it to be able to see the pictures. To do this click on the tools menu in outlook-> Click Trust center. In the panel on the left hand side click on automatic download. On the right hand side you should see your auto download options. From that remove the tick next to Don’t download pictures automatically in HTML e-mail messages or
    RSS items
    and click ok. Now open the emails in which the images were blocked to see if they now appear.

    PS: If my solution resolves you problem please click on the accept button next to MY solution.

    Sai.



  • Lanie17 May 13, 2010

    As I mentioned, I've already checked the security settings in Outlook and have unchecked the auto download feature. Any other suggestions?

  • eagle338
    eagle338 May 13, 2010

    When you open the message in outlook do you see an option load images in this mail? If so then click on it and the images should load.




  • Lanie17 May 13, 2010

    There are no red Xs for me to right click and download images.

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Your system is messign Falsh software when you trying see any Picture it just show u white page only what you do just go to google and just type falsh or jave it's free downlord try this if not then i will help you just let me

Posted on May 13, 2010

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