Question about Whirlpool 24 in. DU915PWP Built-in Dishwasher

1 Answer

Controls do not respond, only the drain button works.

Whirlpool Dishwasher
Model:du915pwps0
Machine will not start. Only button on the control panel that works is the "Cancel/Drain" button witch starts the drain cycle. Then shuts off. Checked door latch switch, OK. Checked float, is free and clear of debris. Please help?

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  • Master
  • 949 Answers

Hi,

Could you run a diagnostic test for me and let me know what happens? It takes about 10 minutes and will shut off at the end of it.

It should do the following:

Fill with water for 2 minutes,
Main motor for 2 minutes
Drain motor for up to 6 minutes

You can push cancel when it gets to the drain part since we know that works.

To enter the dianosis mode make sure the cancel is not lit up, if so push it again until off. Then push the following keys all within 5 seconds.

HIGH TEMP WASH → HEATED DRY → HIGH TEMP WASH → HEATED DRY

Thanks!

Posted on May 13, 2010

  • 11 more comments 
  • darrenschroe May 13, 2010

    No response to button sequence.

  • Philip May 13, 2010

    Unfortunately this would lead me to believe we have a bad control panel. I will look up the part and get right back to you.

  • darrenschroe May 13, 2010

    I have tried the button sequence several times. No button illumination or anything. even tried unpluging for several minutes then sequence again. No response. Next step.

  • darrenschroe May 13, 2010

    Ok thanks.

  • Philip May 13, 2010

    If the console is black the part number is 8535166

    and the retail price is $203.11


  • Philip May 13, 2010

    It is quite expensive but if you want to repair it let me know and I can put together some instructions on it.

  • darrenschroe May 13, 2010

    Console is black. I would really appreciate if you could do that. Thanks.

  • Philip May 13, 2010

    I will get it together for you and post it here in the next hour or so

  • Philip May 13, 2010

    Hi,

    I will refer the image below and the ( ) numbers on the image, feel free to contact me when making the repair and I can answer any questions you might have.

    - Turn the circuit breaker off or unplug the power cord to the dishwasher.

    - On the bottom of the front panel (19) you will take out 2 screws. The panel will slide down about 1/2" and the slots that the red arrow is pointing to on panel (19) will come out from the frame(8). Put aside

    - Remove the screw in panel (6) that the red arrow is pointing to.

    - Open the dishwasher door and remove all 8 screws that hold the inner door (not shown) to the frame (8), remove the inner or tip it up against the dishwasher while you hold the door frame down.

    - Cover (16) will snap off, you will see a small slot on either end that you can put a flat screwdriver into if needed.

    - Remove the wires from the module (3) and the ribbon cable that comes from the control panel (6).

    - The control panel should now come off. Set it aside and transfer any seals or springs from the old to the new

    - Reverse this process to reassemble




  • darrenschroe May 13, 2010

    Cool. Thanks man got to find out if the landlord will spring for the repair cost. Can you suggest a parts site?

  • Philip May 13, 2010

    This may sound strange, but I would start with Whirlpool directly, they may be able to get you the best price. I have not used any sites that advertise on here but I know they are reputable. Maybe just shop a couple and see what the prices look like.

    Sorry I am not much help on the shopping end of a repair. :-)


  • darrenschroe May 13, 2010

    Thats cool. figured id try. Thanks again for the help.

  • Philip May 13, 2010

    No problem, take care

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