Question about Belkin (F5D7230-4-SN) Router

2 Answers

Password being changed

When i try to log back in to switch settings the custom password i set is no longer valid. i am told login error. why is this? also, laptop says its connected but the internet doesnt work. why would this be?

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  • bmcneal507 May 13, 2010

    Got anytime for remote assistance Guru?

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Your router's settings should be retained during power cycles. If the router's settings are cleared every time you power off the router, there is most likely a physical problem with your router. If the device is still under warranty, contact the manufacturer and request a RMA.

Additionally, you could try looking through Belkin's support website for new firmware for your router.

Posted on May 13, 2010

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Hi

Not sure what event happened to make the router not accept your password, but the easiest way to fix it is to reset the router back to the mfg settings and go in and setup your password again. There is a small button on the back of the router. Press and hold it for 10 seconds. Then type http://192.168.2.1 in a browser, and log back in with Administrator as the user and leave the password blank. This will let you back in.

Good Luck

Mark

Posted on May 13, 2010

  • Mark Taylor
    Mark Taylor May 14, 2010

    I wish Fix Ya had remote available. Plus if I were to reset the router it would disconnect us instantly. On the laptop, do this, click Start, then Run and enter cmd. This will take you to a dos box. At the command prompt type in ipconfig /all and look for the IP address, the subnet mask, the gateway address and the DNS server addresses.. Then post them back on here. Don't worry, they are all internal addresses no one can get anywhere with them unless they are connected to the router on the other side of the firewall. The Belkin has a built in firewall that protects everything on your side of the router. It also hold the true IP address your service provider assigns you, so no issues posting them. But it will tell me what the router is assigning your laptop and why it possibly isn't getting to the internet.



    Thanks



    mark

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