Question about Hampton Bay 24002 Ceiling Fan

2 Answers

When I hook my Hampton Bay ceiling fan to power, neither the fan nor the lights work. I have power to the fan and have the black and blue wires on their own power. I show power to the light socket but no light will light up. Any ideas?

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  • hillrun1 May 13, 2010

    Thanks for the response but that is all correct. It appears to be in the fan assembly.

  • hillrun1 May 13, 2010

    Thanks for the neutral idea. I had checked the connections but did not double check the neutral wire.

  • hillrun1 May 18, 2010

    Thanks everyone, it was the neutral wire in the switches. Problem solved.

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  • 351 Answers

OK .. if you hooke the bnlack and blue fan wires to the black and red house wires , then that is set for the hook up .. Now at the switches ,, you should have two switches ,, black on the switch for the fan and red on the switch for the lights .. the switches should both be connected to the hot power wire ,, Check for the neutral connections ,, in the switch box all whites would be connected together , and white to white in the ceiling

Please vote

Posted on May 13, 2010

  • Rich May 13, 2010

    When you say you show power to the light socket, but no light, that makes me think that there may be a problem with the neutral connections somewhere imn the system .



    Please vote !!

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I'd be happy to put you in touch with the manufacturer for troubleshooting and part availability. I need the 12 digit UPC number from the sticker on top of the motor housing if at all possible. Please email your contact inforation to daniel_care@homedepot.com and include your fan info as well.

Daniel
Social Media Resolution Expeditor
The Home Depot
Atlanta, GA 30339

Daniel_Care@HomeDepot.com

Posted on May 17, 2010

6 Suggested Answers

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Posted on Jan 02, 2017

hughv
  • 196 Answers

SOURCE: Hampton Bay ceiling

When I've installed these fans in the past, the blue wire was for power to the light kit. If you don't have a light kit, just tuck it out of the way.

Posted on Aug 12, 2007

bigg t
  • 640 Answers

SOURCE: 2 many ceiling wires

ok lori connect the fan wires like this-----white from fan to both white wires---blue from fan to red---black from fan to both black wires then copper wires to a ground.let me know.

Posted on Jan 17, 2008

ceiling-fans
  • 20 Answers

SOURCE: wiring problems

The only thing which goes to the house's white wire is the fan's white wire.

Both the black and blue wires from the fan (black for fan motor, blue for light kit) go to the black house wire.

Anything else could result in a fire, a melting of internal parts, or a massive electrical explosion arc. The owner's manual is very clear about how the fan is supposed to be wired, and you voided the warranty by going against it.

You may have blown a fuse or a circuit breaker, or you may have blown something within the fan, or your house may be wired in series (very unlikely) in which case you need a new separate wire run for the light kit.

I hope this helps! If you have any other questions, feel free to ask!

Posted on Jun 17, 2008

  • 351 Answers

SOURCE: Trying to connect a ceiling fan light kit.

Those connections sound OK ,, now you have to go to the canopy and see if all the wires for the fan/light are connected to a house wire. If there are two switches , then the blue fan wire would connect to the red wire .. it may be capped off in the ceiling. If there is only one control switch , then the blue wire from the fan will connect to the same ceiling wire as the black fan wire does.

Please Vote !!

Posted on Jun 01, 2010

  • 270 Answers

SOURCE: I need to know how to connect wires for ceiling

if you have a single switch for the outlet (I mean no separate switch for the fan) then on your fan you couple the blue and black wire and couple it to the black out of your outlet. The white (hot lead) to the white on your fan.
The red wire out of your house outlet may be for another control, but you should also ground the fan.
Use an electrical twist CAP for the red wire.
This configuration will turn everything on the fan and lights and allow you to use the pull cords to control the features.
NEVER LEAVE EXPOSED WIRES anywhere. Even if the insulation does not expose the wire, cap it.
(ps, I have this fan, and installed. It is heavy so make sure you have good support. After installation, make sure you balance the blades.)
good luck.

Posted on Sep 27, 2010

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Those connections sound OK ,, now you have to go to the canopy and see if all the wires for the fan/light are connected to a house wire. If there are two switches , then the blue fan wire would connect to the red wire .. it may be capped off in the ceiling. If there is only one control switch , then the blue wire from the fan will connect to the same ceiling wire as the black fan wire does.

Please Vote !!

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