Question about Lexmark X6570 InkJet Printer
I had to replace my ink cartridges, and after I did this, my printer quit working. I uninstalled and reinstalled my printer and it would not allow it. Got following message: Failed to create print object Lexmark 6500 series. The printer driver is not compatible with a policy enabled on your computer that blocks NT 4.0 drivers. (1930). I tried to download new driver from Lexmark website and since I am on dialup it would not do that either. What can I do? When I tried to install I get the following message also: Device driver software was not successfully installed. When I try to download the new driver it either quits downloading because it is taking too long, or if it completes it and I try to run the program I get the following message: This file does not have a program associated with it for performing this action. Create an association in the Set Associations control panel. I have been on the phone with Lexmark and online chat with them for hours. I could sure use some help.
I even tried by creating a new port and it took hours to download the update from Windows. It looked like that was going to work, but when I clicked print the window showed up that it was printing, but nothing happened on the printer.
Usually, that can easily be resolved by uninstalling the printer completely, then reinstalling it. To uninstall properly, click on the Windows logo Start menu > Programs > Lexmark 6500 Series folder > Tools > Uninstall. Then restart pc. To reinstall, you can use the installation cd or if you don't have it or you lost it and since you have dial-up which is slow in terms of downloading, you can contact Lexmark Technical Support for assistance. They'll be able to send you one for free. Hope this helps. If you need more assistance, leave a comment and I'll get back to it. Thanks.
Posted on May 13, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
If the cartridges were replaced while it was empty and not using the maintenance the software will not detect . so to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken . It is possible that the head is not reacting to the need of the command , can be an issue with ink drying , can also be poor ink cartridge contacts
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