Tech Support

Home | Toshiba | 36AF42 36" TV | Remote optic

Problem for Toshiba 36AF42 36" TV

Remote optic

By Tom Earles on Mar 29, 2008

" "

Just got Fios and Fios box hooked up to our Toshiba 36AF42. A couple of days later the volume and on/off from the Fios remote(and the original remote)) would not work and then after 1 hour or 2 hours or 1 day they would (channel up/down always works but that is activated through the Fios box). It seems like the optic eye for remote pickup has a problem. Do you have an ideas. Tom Earles, 609-731-1791. tearles@hmausa.com

Comments:

Mar 30, 2008

- I am being offered a premium assistance plan- I already paid for it yesterday. Now I am getting concerned....I answered the tech back yesterday when he suggested I replace the FIOS box that it had already been replaced the day before and that I still needed help. That was the reply I was waiting for...not purchase the plan I already purchased?????

Ads by Google

Same Problem

Feb 14, 2009

- I have the same problem with my Toshiba 46 inch. I know what the problem is but do not know how to permanently fix it. The TV gives off infared light that interferes with the optic light between the remote and the stb. If you turn off the tv and leave the stb on then all of the controls will work with the remote. Or if you leave everything on and completely block the TV and stb with a blanket or something then the remote will work on the stb side. This is a factory defect with a compatability issue with toshiba's, Olevia's, Pantasonic Plasma's and probably many more. - hackettgtman

Solution #1

posted on Feb 14, 2009

hackettgtman

Rank: Apprentice
Rating: 0%, 0 votes

I've heard where other people have replaced thier box and remote several times. FIOS is in denial and will offer bogus solutions even when they know they have a compatability issue.

Was this helpful?

Yes

Solution #2

posted on Mar 30, 2008

Tom Earles

Rank: Apprentice
Rating: 0%, 0 votes

I HAVE NOT SOLVED THE PROBLEM YET. tHE TECH FROM YESTERDAY SAID TO REPLACE THE fios BOX. i RESPONDED BACK THAT iT WAS ALREADY REPLACED WITH THE SAME RESULTS. mY RESPONSE THIS MORNING IS DO i WANT TO PURCHASE THE PREMIUM PLAN??? I ALREADY DID AND HAVE THE RECIEPT TO PROVE IT??????? IS THIS FOR REAL. PLEASE - I JUST WANT TO GET MY REMOTE TO WORK AT ALL TIMES, NOT INTERMITTENT.
Tom Earles
609-731-1791

Was this helpful?

Yes

Questions and Unsolved Problems for Toshiba 36AF42 36" TV

Do you recommend Toshiba 36AF42 36" TV?

Answer

Toshiba 36AF42 36" TV

turns off and on by itself

Answer

turns off and on by itself

Posted. Thank You!

Congrats on your 3 solution. You're helping others! Someone may even thank you with a Testimonial.

Show off your credentials: Describe your experience in your Expert Profile.

Toshiba 36AF42 36" TV

I have a 32AF43 remote has stopped...

Answer

The orginal remote stopped working all of a sudden. I bought a GENERIC tv remote for Toshiba tvs.... (More)

Posted. Thank You!

Congrats on your 3 solution. You're helping others! Someone may even thank you with a Testimonial.

Show off your credentials: Describe your experience in your Expert Profile.

Toshiba 36AF42 36" TV

connecter for antenna sticking...

Answer

connecter for antenna sticking through back of Toshiba 36AF42 is loose is likely detached from... (More)

Posted. Thank You!

Congrats on your 3 solution. You're helping others! Someone may even thank you with a Testimonial.

Help more people and solve more problems, by defining your areas of expertise.

Toshiba 36AF42 36" TV

Remote control does not work on my...

Answer

Have cleaned the remote and tried to use a universal remote, but no luck. Occasionally the original... (More)

Posted. Thank You!

Congrats on your 3 solution. You're helping others! Someone may even thank you with a Testimonial.

Set yourself apart: Describe your experience in your Expert Profile.

Toshiba 36AF42 36" TV

Just got a Toshiba model 42H81 from...

Answer

I did not get the remote. I plugged the tv in and any button I press on the front prompts the... (More)

Posted. Thank You!

Congrats on your 3 solution. You're helping others! Someone may even thank you with a Testimonial.

What's new with FixYa? Read our blog.

Ads by Google

Related Products & Issues:

g e remote x box remote does not work activate y plan

See more Toshiba 36AF42 36" TV Problems

Answer this problem

Ask our Experts

Solve Your Problem Now!

Chat Live with an Expert

Chat Now

Top Standard... Experts

Chu3505

Rank:

Guru

Expert

Rating:

86%, 998 votes

pgh_pa_guy

Rank:

Guru

Expert

Rating:

90%, 904 votes

budmrtn

Rank:

Guru

Expert

Rating:

88%, 604 votes

Find more Standard... Experts

Join our Expert Community!

Top TV Repairmen

PRECISION TV &...

(859) 609-2887

SERVICE/REPAIR OF TELEVISION AND ELECTRONIC...

fort bragg pc support

(704) 315-5981

Get Listed!

Best Standard Televisions
Recommended by Owners

Sansui DTV2760 27" TV

Disney DTD1363-CAR 13" TV/DVD Combo

Haier 20" TV/DVD Combo

Solve Your Problem Now!

Chat Live with an Expert

Chat Now

Troubleshooting for Most Common 36AF42 36" TV Problems See other Toshiba Standard Televisions See other Toshiba Products See other Standard Televisions All Brands Find Tips Join our Expert Community

Browse Experts Popular & New Find Products Find Cars Find Manuals Phone Support Customers Repair Service Directory Reviews & Ratings Tags

About FixYa News and Media Contact Terms Privacy Policy

Blog Advertisers Partners Careers FAQ

Click to verify BBB accreditation and to see a BBB report.

FixYa does not evaluate or guarantee the accuracy of any information provided through its proposed solutions, posts, or Expert Assistance Sessions. By entering this site you declare you read and agreed to its Terms. You may NOT copy or distribute the content that appears on this site without written permission from FixYa Ltd.
© 2005-2010, FixYa, Ltd. or its affiliates

What is this?

Solution

Clarification Request

Select

Share with your friends on Facebook

Add to My Products

Add the things you own to your My Products collection and get product information, solutions to problems, manuals & guides, tips and how-to's, reviews & ratings and local repair service - all in one easy place.