Question about Microsoft Xbox 360 Console

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Sometimes no disc will read or it will take about 15 minutes of opening and closing tray to get it to read the disc

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Hi, Clear the system cache:
1. On the console, go to My Xbox, and then select System Settings.
2. Select Memory.
3. Highlight any storage device, and then press Y on your controller.
4. Select Clear System Cache. If Clear System Cache is not available, use the following controller button sequence to clear the system cache: X, X, left bumper,right bumper, X, X Note If you don't see a system maintenance prompt on the screen, try pressing the button sequence again.

Try playing discs without the hard drive in:
1. Turn off your console.
2. Locate the hard drive on your console.
Press the release button on the hard drive and lift the hard drive from the console.
Turn on your console.
3. Try to play a game disc.

If this resolves the problem, you will need to replace the hard drive.If not, do the same thing for your memory units. If it works without them, the they may be bad.
Thank you!

Posted on May 13, 2010

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Posted on Jan 02, 2017

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1 Answer

My Xbox 360 isn't reading any discs. Games nor Movies. When i put either in the game console it tells me to open the tray because it didn't read.by the way it makes a funny noise when it tries to read the...


take out the cd. close the tray with no disk in it. let it read till it says open tray
open and close it like 3 times with tha method mentioned above with out the disk. then put the disk back in and it will probly work.
sometimes the system turns dumb and u haft to remind it to reconize when there is actally no disk.

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My 360 dose not read discs but it dose spin them


Disc Error :- I have the same error. You can do 4 things.

A) You have to keep turning it on and off. Here's how... Turn it on, then click open tray then close tray ( keep opening and closing tray about 10 times) then turn the console off. Then keep repeating process for about 15-20 minutes and eventually the game disc will show up. ( I have to do this every time)

B) Make sure that this is covered by Microsof't's RROD warranty. Then some how get teh red rings on this console and send it to Microsoft. (Note: I am not held responsible for your actions.)

C) This is a lens problem. So go out to a store and buy a DVD lens cleanser. It's a disc that cleans the lenses of the DVD or the XBOX.

D) Open it up and replace the lens (like the above guy said) (much harder and more costly).


Pls rate my solution if it did help thanks.

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Xbox 360 says reading then open tray, close tray


check the unit with a different disc, also better do a optical disc cleaning on yur unit. sometime lens get dirt and hard to read the disc inserted.

hope this helps

Jul 09, 2009 | Microsoft Xbox 360 Console

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I have had this happen about 3 times. The first time was when i figured out how to fix it. The 2nd and 3rd were temporary.(Just needed to be turned off for a moment) You need to shut the console off for atleast 15 minutes 10 at the lowest with everthing unplugged. I mean the hard drive, memory unit, and all cables, and adapters. Then after 10-15 minutes plug everything in and DON'T PRESS the BUTTONS ON THE XBOX OR THE CONTROLLERS. Press the button to open the tray and take out the game or dvd and put in a different one. If this doesn't work do it all over again and then put in a different game or dvd not the previous ones and turn on the console the same but then a soon as you get the disc in and closed in shut it off then open the tray and wait till you are at the main menu go into any program so you can't see it is reading and close the tray. If that doesn't work contact the xbox support line. Really hope this works for you.

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My xbox just says open try


I have had this happen about 3 times. The first time was when i figured out how to fix it. The 2nd and 3rd were temporary.(Just needed to be turned off for a moment) You need to shut the console off for atleast 15 minutes 10 at the lowest with everthing unplugged. I mean the hard drive, memory unit, and all cables, and adapters. Then after 10-15 minutes plug everything in and DON'T PRESS the BUTTONS ON THE XBOX OR THE CONTROLLERS. Press the button to open the tray and take out the game or dvd and put in a different one. If this doesn't work do it all over again and then put in a different game or dvd not the previous ones and turn on the console the same but then a soon as you get the disc in and closed in shut it off then open the tray and wait till you are at the main menu go into any program so you can't see it is reading and close the tray. If that doesn't work contact the xbox support line. Really hope this works for you.

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I turn on my xbox 360 and it says open tray and wont read disc


I have had this happen about 3 times. The first time was when i figured out how to fix it. The 2nd and 3rd were temporary.(Just needed to be turned off for a moment) You need to shut the console off for atleast 15 minutes 10 at the lowest with everthing unplugged. I mean the hard drive, memory unit, and all cables, and adapters. Then after 10-15 minutes plug everything in and DON'T PRESS the BUTTONS ON THE XBOX OR THE CONTROLLERS. Press the button to open the tray and take out the game or dvd and put in a different one. If this doesn't work do it all over again and then put in a different game or dvd not the previous ones and turn on the console the same but then a soon as you get the disc in and closed in shut it off then open the tray and wait till you are at the main menu go into any program so you can't see it is reading and close the tray. If that doesn't work contact the xbox support line. Really hope this works for you.

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My xbox says open tray when there is a disc in it


common xbox flaw mine does the same ,just keep opening and closeing the tray till it reads the disk,this can be very annoying .your dvd tray is probally on the way out

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Redeem your warranty, this issue happens with the tray is going bad, first this small problem next reading problems

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Hi,
try opening the Drive Trays, and hold a hot air dryer about 2-3 feet away for about 15-20 Minutes, Aim the dryer towards the opened trays. close the trays reboot the computer.
If still not working, i,d suggest putting a laser head cleaner in, and getting some more heat for your House.
Computers do usually tend to function much better at Room Temprature.
Hope this solves your problem.
Mike @ Compurepair.

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