Hi Terry...Jennnifer here....I started checking in the on-line stuff that came with the computer and somewhere nit told me to turn OFF the system restore and then turn it back on...I did that and now I am left with just one bold date (Yesterday the 28th) ....As I said I do not know what a O/s disc is ,nor do i have one.....so i didnt know what to do.....Anyway the computer ois working fine now,but i still feel that something is wrong...That system Restore Tool just will not work...Thank you so much for trying to help me...Jennifer......
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Re: the system restore and why i turned it off...
Well if you had found a virus and cleaned it up and the system is working well, then i would turn off then turn back on the restore function,
the reason i do that, is the virus may be hiding amongst the restore points,so turning it off ,deletes all them points, that is why they may have recommended you do it ,but only after you cleaned up the drive.
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Try to boot it from safety mode. and try to restore your system first. If the restoring is failed, boot safety mode again and back up your files. If you can't boot your laptop from safety mode, use anti virus program CD like norton. Mostly, your system is messed up by adwares, spywares, and virus. If all things fail, you should check your HD.
You need to go into detail we can't read minds. What happens when you try to start the computer? Are there any messages?
In the mean time here is somthing you can try. Start the computer, when you see the splash screen tap the f-8 key (most computers) f-1 dell f2-hp. Use the arrow up key choose safe mode. While in safe mode click on start all programs-programs, accessories system tools- system restore. Then restore it back to the date when your computer booted up properly.
Hi i'm Rain.
You can try a system restore to restore the icon.
This restore may also restore your drive to the state it was before the problem accured.
click all programs
click system tools
click system restore
Follow the on screen instructions .
Pick a date before the problem accured then click next. allow the computer to restore its self.
when finnished the computer will reboot .
allow the computer to finnish restoration.
You will see a notice that system restore is complete. close and check to see if problem is repaired.
restore your pc to an earlier time before you had the problem run anti virus & anti spy ware scans
if that does not correct things
put windows disc in drive, cancel install if it starts
go to start/run and type "cmd" in the run box
when the other box opens type "sfc/scannow
this will check all the system files & drivers and will replace any that may be missing or corrupted.
when booting up press F8 and select safe mode ,then remove any software you installed just before this started to happen,
or use the restore function in system tools to restore back to an earlier time before the problem start.
You must set the "Service" to "Automatic" here are some instructions. And a link to a M$ KB article about it.
Start the Group Policy Editor (gpedit.msc)
Navigate to Computer Configuration/Administrative Templates/System/System Restore
Set Turn off System Restore and Turn off Configuration to "Disable" Right click on My Computer and Select "Manage".
Navigate to Services and Applications/Services
Navigate to System Restore Service and double click On the General tab set [Startup Type] to "Automatic" using the drop down list
Click the Start button to start the service.
Close the Computer Management console
Return to System Restore in Group Policy Editor and configure both to "Not Configured"
Close Group Policy Editor and reboot the system.
After the reboot is complete, right click My Computer, select Properties and the tab for System Restore will have been restored. Configure it to your individual needs.