Hi Terry...Jennnifer here....I started checking in the on-line stuff that came with the computer and somewhere nit told me to turn OFF the system restore and then turn it back on...I did that and now I am left with just one bold date (Yesterday the 28th) ....As I said I do not know what a O/s disc is ,nor do i have one.....so i didnt know what to do.....Anyway the computer ois working fine now,but i still feel that something is wrong...That system Restore Tool just will not work...Thank you so much for trying to help me...Jennifer......
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Re: the system restore and why i turned it off...
Well if you had found a virus and cleaned it up and the system is working well, then i would turn off then turn back on the restore function,
the reason i do that, is the virus may be hiding amongst the restore points,so turning it off ,deletes all them points, that is why they may have recommended you do it ,but only after you cleaned up the drive.
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Why not just do a System Restore to a point (date and time) before you started turning stuff off? I'm not sure which operating system you have but in windows Xp and Vista you get to system restore by clicking Start/Programs/Accessories/System Tools/System Restore... Once it is up you can select a date and time for which to restore, they are called Restore Points.
Don't worry, System Restore does not cause you to lose any data, documents, music, pictures or videos. You could lose a Program that was installed after the restore point.
On the other hand, System Recovery LOSE EVERYTHING. It sets your system back to the point of when you first purchased it.
An easy way to do it is: START--ALL PROGRAMS--ACCESSORIES--SYSTEM TOOLS--SYSTEM RESTORE.
Then, RESTORE COMPUTER TO AN EARLIER TIME....Choose any date, and your computer will be restored to exactly the way it was on that date (except your history will still be maintained I believe - read the stuff to the left when you get to System Restore).
This can be affected if very little memory was allotted to "remembering" the data for Restore. But it is not likely that this would have been altered, and normally they come with plenty of memory allotted for Restore Function. (This is a function that users can set up.)
Anyway, once you get to the SYSTEM RESTORE, just follow the directions from there.
Oh, my directions are for windows XP. All other operating systems have this function, though. But you know how Microsoft is, keep moving stuff around. So if you have windows 7 or something, and it seems they've changed how to get to System Restore, just look around. It's there, somewhere. I hope this is helpful. Please give me a click it it is. :-) Don
You did not specify what operating system you are using, whether Windows Vista or Windows 7. When did the problem start? Did it happen just recently?
Please try to do the following to resolve the problem:
1. Please try to boot your computer to safe mode. You can boot to safe mode by doing the following:
Turn off the computer. Turn on the computer then immediately start tapping the F8 key repeatedly.
Note: You must press F8 before the Windows logo appears on the screen. If you press F8 after the Windows logo appears, the Advanced Boot Options menu does not appear on the screen. If you do not see the Advanced Boot Options menu, restart the computer, and then repeat this step until you see the menu on the screen.
Use the (Down Arrow) arrow key on the keyboard, scroll down to Safe Mode then press Enter.
Login to your User Name.
2. Use System Restore to restore the computer's settings to an earlier date:
Navigate to the Start -> All Programs -> Accessories -> System Tools.
Click on the System Restore program icon.
Click Next > on the Restore system files and settings window.
Choose the restore point that you want to use.
Note: Check the Show more restore points checkbox to see more than the most recent restore points.
Click Next >.
Click Finish on the Confirm your restore point window to begin the System Restore.
Note: Windows will shut down to complete the System Restore.
If your system freezes up during boot up, a file in the OS might have been accidentally deleted or corrupted. You could also diagnose what happened on your system by checking if you have installed something new that caused the issue. There are several ways to resolve this, either you try to do a windows system restore or you reformat the system. But before reformatting your system you need to get all your data off the computer or else you will lose everything.
I recommend trying to do a system restore, it would help you to sort the problem out. Please follow the steps below:
1. Turn the computer on or just restart the computer.
2. After switching on the computer, start tapping the F8 key. "Windows Advanced Boot Options Menu" will appears. If you're not able to do so try restarting the computer and try again.
3. Now select the "Safemode Option".
4. Ensure that you press the enter button to select it. Computer will then begin to start in safemode.
5. Now click [Start] point to [All programs] go to [Accessories Folder] then [System tools] and click "System Restore".
6. On the "Welcome system restore" page, click the "Restore my computer to an earlier time" option then click next.
7. On the "Select a Restore Point page", click the most recent system restore point in the On this list, click a restore point list, and then click Next.
--> A System Restore message may appear that lists configuration changes that System Restore will make. Click OK.
8. On the Confirm Restore Point Selection page, click Next and it will restarts the computer.
Try and boot into safe mode and perform a system restore.
To get it to boot in safe mode press F8 as the computer starts up, a sub menu will appear and use the cursor keys to scroll up, select safe mode and hit enter.
If it lets you into safe mode use system restore to take the computer back a day or two, any data will not be lost.
If you need anymore help or advice please post back.