HI,
When ipods displays view gb before freezing means that some files are corrupted that while it can only sync some files.
You will need to format the ipod for it to restore back to normal.
Before you format, you can try to scan for virus first with a computer that has anti-virus on it.
Note:When formatting the ipod , you will loose all data in your ipod.
yes, its true that you will loose all the information on your i-pod the moment you restore to original settings.
Connect the I-pod to your PC and see if your pc will recognize it, if the PC does recognize it, then you can back-up your songs and games into your computer.
But if the computer does not recognize it, then I'm sorry you won't be able to back up your songs and games.
Check the link below, it will direct you on how to back up your I-pod.
http://www.wikihow.com/Back-Up-an-iPod-on-Two-Different-Computers.
You can use this site to reset it back to normal.
http://www.wikihow.com/Reset-an-iPod
Good luck.
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