Question about Rival 38601 Smart Pot 6-Quart

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Rival crock pot not heating up

I just went to check on my soup that i'm making in my crockpot and it isn't heating up at all. The red power lights are working, but isn't not heating- any solutions?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: rival 3860 crock pot lid neededr

http://www.abtecparts.com/commerce/search/products/?product_id=11XRI7921000021883&merchant_id=1933

TRY THIS WEB SITE

Posted on Dec 07, 2007

  • 1 Answer

SOURCE: Replacement cover for Rival 38601 Crock Pot

I have had mine ONLY TWO MONTHS and picked up the lid, handle came off and lid shattered into a million pieces. Didn't know there was a one year warranty, so now I have to spend hours looking for the receipt (I still have the box) or GO BUY A DIFFERENT BRAND. This is definitely a safety issue.

Posted on Jan 16, 2008

  • 218 Answers

SOURCE: Replacement Knobs for the Rival Slow cooker

Some models of Rival crockpots were included in a safety recall due to handles that break. You might want to check www.rivalrecall.com and see if your model and vintage is included.

Posted on Jul 19, 2008

rizla
  • 1463 Answers

SOURCE: Need a Replacement Lid for Rival's Oval Smart Pot Crockpot

HI.

any of your parts on this site.Rival Crock Pot Replacement Parts from MarBeck.com


riz.

Posted on Nov 20, 2008

Deneenie
  • 73 Answers

SOURCE: Need replacement lid for Rival crock pot

OKAY...I'll help you figure this out

Rival doesn't even acknowledge that model number (3154) in their replacement parts. Makes me think we either have the wrong model # or the wrong manufacturer OR more likely we are missing a few of the prefix letters to the model number.

Please double check and make sure you are looking in the right place for it...here's a pic on Rival's website on where to look on the crockpot: http://www.crock-pot.com/CustomerService.aspx?id=rpt

If you are certain it's a Rival and the number is "3154" then call their customer support # at 1-800-323-9519.

If you discover the model number does have a few prefix letters, be sure to enter that on their search page (which is the same link I posted above.)

Not sure what the replacement part will cost but for $35 you can get a used 3154 with lid on ebay: here (that kinda proves there is such a model - so you may have to call Rival at the number listed above.

If this solves it for ya, please let me know by rating this answer. If not let me know. :-)

Posted on Mar 29, 2009

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