Question about Dell 5100cn Laser Printer

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Magenta colour comes through on all prints right across the page, it is faded but is still clearly there. I can temporarily fix problem by using the printer menu to clean the magenta developer, but it comes back again after a few pages. On advice from Dell I have set the default printer setting to black instead of colour, but this has not fixed the problem.

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  • Anonymous May 21, 2008

    Magenta colour comes through on all prints right across the page, it is faded but is still clearly there. I can temporarily fix problem by using the printer menu to clean the magenta developer, but it comes back again after a few pages. On advice from Dell I have set the default printer setting to black instead of colour, but this has not fixed the problem.

  • Anonymous Jun 04, 2008

    Same problem, when printing in color, red color traces comes through on whole page.

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We have over 50 of these printers and a few have had the magenta bleeding problem. On everyone of them the problem was corrected by going to the clean developer function under Maintenence from the Menu and choosing to clean the magenta color. Usually have to run it a couple times but it has always corrected the problem so far.

Posted on Jun 11, 2008

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Contact dell if you are within warranty. Some parts will probly need replaced. The following parts are possible culprits for this issue.

· Magenta Developer Assembly
· The Drum
· Transfer Roller
· Magenta Toner

Posted on Jun 15, 2008

Call Dell Laser Printer Support. There will need to be some parts replacement. The following is a list of potential parts for this issue.

· Magenta Developer Assembly
· The Drum
· Transfer Roller
· Magenta Toner

Posted on Jun 15, 2008

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