Question about HP LaserJet 1300 Printer

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I am trying to re-load my HP 1300 driver software. The driver tells me I do not have the proper access. I need to be an "administrator" How can I appear to be an administator? A similar issue arrises when I try to re-install Adobe Acrobat software. I am needing to this re-install because whenever I invoke a .pdf download I get kicked off the web.

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  • stevturpin May 12, 2010

    Don't know yet: I will give it a try

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For when you start your computer and when you see user welcome screen press CLRT +ALT+ double delete means presss delete twise so you cans see user name enter user as administrator so you can enter with admin rights then you can install software.
Let me know if you need further assistance.
Thanks for using FixYa.

Posted on May 12, 2010

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this error tell us that you are not logged in with full admin rights on your computer to install software and driver package, and it also sounds like you are trying to start software install using the "run command"

There is nothing wrong with printer but you do seem to be having trouble loading the required software and driver package on your p.c.

Are you also using new Vista software/driver package for your HP OJ 4215 cause the one that came with it maybe XP.

Go to HP and download correct package, AND log on as administrator with FULL priveledges, your username (normal login) may not, from the looks of this.

link to hp software download for HP OJ 4215
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&cc=us&dlc=en&product=351106&lang=en&

"it obviously needs a fix--tell me what it is"

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