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Hi I have just inserted a new HP ink cartridge 94 into my HP PSC 2350, as the ink was running low. I was printing photos, which keept printing with a red line throughout the picture. After inserting the new ink cartridge, the ink level on the control panel did not change. I re-aligned the cartridge following the instructions in the manual, but nothing has changed. Still printing out a red photo.

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  • 778 Answers

Try opening the printer properties and cleaning the print heads (should probably be done each time a cartridge is changed), it uses some ink up but should clean the build up from running the previous cartridge dry and hopefully solve your printing problem.

Good luck.

Posted on Mar 29, 2008

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1 Answer

How do i remove the ink cartridge ?


Turn on the unit, then open the print-carriage access door by lifting

the handle until the door locks into place.

The print carriage moves to the center of the unit.

You may want to use a photo print cartridge for

superior print quality when printing photos. With the

color and photo print cartridges installed, you have

a six-ink system. See how to print the best quality

photos on page 22 for more information.

52 maintain your hp psc

hp psc 2200 series

2 After the carriage stops moving, lift the latch to release the print

cartridge, then pull it toward you out of its slot.

3 If you are removing the black print cartridge in order to install the

photo print cartridge, store it in the print cartridge protector.

4 Remove the new print cartridge from its packaging and, being careful

to touch only the black plastic, gently remove the plastic tape.

Caution! Do not touch the copper contacts or ink nozzles.

5 Push the new print cartridge into the appropriate slot until it clicks into

place.
The tri-color print cartridge goes on the left and the black or photo
print cartridge goes on the right.

manual:

http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01176633/c01176633.pdf

Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe

Dec 26, 2010 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

I inserted a new ink cartridge and now I can't print


re insert it..... cleaning its head with tissue and clean the metal holes .... yellow ones

Ahmednabil6@hotmail.com

May 02, 2010 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

Keeps saying insert colour cartridge when we have just bought a new cartridge of correct spec. Says incorrect colour cartridge installed.Impossible to get past!!!


Hi,The most common reason for missing or incorrect colors is a print cartridge with one of the following problems:
  • One or more of the ink colors is empty. The black ink and all three colors of ink in the tri-color cartridge must be available or colors will be incorrect or missing. Under normal usage, the print cartridge will run low on one color of ink shortly before all ink colors are emptied.
  • The protective tape is not removed from a new cartridge.
  • Contacts on the cartridge are not making proper contact with the print carriage.
  • The cartridge is remanufactured or refilled.
  • The cartridge is defective.

Feb 14, 2010 | HP PSC 950 All-In-One InkJet Printer

2 Answers

Will not print black , HP PSC 1610 All-in-One


Is it a new genuine cart? If so, I have had this problem. Run multiple copies of black only text, Run 50 copies, will still spit out blank pages.Then head clean. If no black repeat. I did this for around 200-250 copies then Volia! black. Hope this helps

Apr 28, 2009 | HP PSC 1610 All-In-One InkJet Printer

2 Answers

How to change black color inkonHp2175all in one


Supported HP ink cartridge part numbers The HP PSC 2100, 2170, and 2200 all-in-one series products use the ink cartridges listed in the table below. The HP 58 tri-color photo ink cartridge replaces the black ink cartridge for six-ink photo printing. Ink cartridges Part number HP 56 black ink cartridge (19 ml) C6656A HP 57 tri-color ink cartridge (17 ml) C6657A HP 58 tri-color photo cartridge* (17 ml) C6658A HP 27 low capacity black ink cartridge (10 ml) C8727A HP 28 low capacity tri-color ink cartridge (8 ml) C8728A * Replaces the black ink cartridge for six ink photo printing and includes cartridge holder. Replacing the ink cartridges The power must be turned ON to the all-in-one or the print carriage will not come to the center.
  1. Locate and raise the print cartridge access door on the front of the unit, just above the output tray. The print cartridge carriage will move into the middle of the access area. Figure 1: Raising the front access door and the ink cartridge latches c00224418.jpg
  2. Press down lightly on the top of the ink cartridge latch of the ink cartridge to be replaced and then pull the lower section of the latch toward you to unlatch the ink cartridge.
  3. Grasping the sides of the ink cartridge, pull the cartridge toward you to remove it as shown in Figure 2. Figure 2: Removing the cartridge after raising the latch c00224419.jpg
  4. Remove the replacement cartridge from its packaging, and touching only the black plastic, gently remove any tape covering the nozzles. Do not touch the gold-colored contacts. Figure 3: Removing the protective tape c00224420.jpg
  5. Holding the ink cartridge with the printed label up, slide the cartridges one at a time into the print carriage as shown in Figure 4. The black ink cartridge (HP 56 or HP 27) goes on the right side (with the gray latch) and the tri-color cartridge (HP 57 or HP 28) goes on the left side (with the blue latch). If the optional photo cartridge (HP 58) is installed for six-ink photo printing, it is installed in place of the black ink cartridge. Figure 4: Inserting the cartridge c00224421.jpg
  6. Place your hand on the latch as shown in Figure 5, with the thumb pulling the end of the latch toward you. While holding the end of the latch out, press down on the top of the latch until it stops and then release the lower portion of the latch with your thumb so that it catches under the tabs. Do not force the latches into place or damage to the unit might occur. Close the all-in-one after latching the ink cartridges in place. Figure 5: Latching the ink cartridges in place c00224422.jpg
  7. Close the print cartridge access door.
  8. A message will appear in the front panel display requesting that the ink cartridges be aligned. Press ENTER on the front panel to start the cartridge alignment. Two pages will print. Following the instructions printed on the second page, place the first page on the scanner glass in the lower-right corner and then press ENTER to finish aligning the cartridges. Remove the page from the scanner glass when complete.
Storing the option photo printing cartridge while not in use The optional photo print cartridge (HP 58) that may be purchased separately for six-ink photo printing includes an ink cartridge protector. The protector is designed to keep the photo cartridge from drying out when it is not in use and for holding and protecting the black cartridge when the photo cartridge is in use.
  • To insert a cartridge into the protector, slide it into the protector at a slight angle until it snaps in place.
  • To remove a cartridge from the protector, push down and back on the top of the protector to release the cartridge and then slide the cartridge out of the protector.
Figure 6: Inserting and removing ink cartridges from the ink cartridge protector c00224423.jpg Fixing error messages that appear after changing a cartridge After inserting the cartridge, one of the following messages appears:
  • Check the black (or color) cartridge
  • Replace the black (or color) cartridge
  • The wrong black (or color) cartridge is installed
These messages indicate that the ink cartridge is not making good electrical contact, is bad, or is the wrong cartridge. Complete the following steps to diagnose and correct the condition:
  1. Open the front of the unit to access the print cartridges (as shown in Figure 1).
  2. Remove the ink cartridge indicated in the message and inspect it.
  3. Verify that it is the correct part number and if it is, reinsert it.
  4. Close the lid to see if the problem is corrected.
  5. If the message is still displayed after a few seconds, remove the ink cartridge again.
  6. Unplug the power cord from the back of the unit.
  7. Clean the electrical contacts on the ink cartridge with a soft clean cloth, slightly dampened (not wet) with clean water. Each contact is very small and shaped like a rounded square. Figure 7: Cleaning the cartridge contacts c00224424.jpg
  8. Inside the HP all-in-one product, clean the contacts in the print carriage (the cartridge holder) with a clean cotton swab slightly dampened with clean water. Allow them to dry for five minutes before reinserting the cartridge(s) and turning on the printer. Figure 8: Contacts to be cleaned c00224425.jpg
  9. If the problem remains, replace the ink cartridge.
  10. If the problem still exists after trying all of the steps above, contact HP for assistance.

Oct 13, 2008 | HP Office Equipment & Supplies

4 Answers

Print cartridge in right stall not supported


Are these genuine HP ink. If not try using Original ink.
If its already the original ink then check the Exp date of the ink and try cleaning the copper contacts of the ink ( not the nozzles ) of the ink and the printer
All the best

Sep 24, 2008 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

HP PSC 1300 All in one Printer


Replacing the print cartridgesgtabtop.gif
  1. Turn on the HP PSC and lower the print-carriage access door.
    The print carriage will move into the access area. Figure 1: Opening the print-carriage access door
    c00034850.jpg
  2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot.
      NOTE: The black cartridge is on the right side of the print carriage.
    Figure 2: Removing the print cartridge
    c00034851.jpg
      NOTE: It is normal to see ink buildup in the print cartridge slots.

  3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab.
      CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles.
    Figure 3: Removing the plastic tape
    c00034852.jpg
  4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place.
      CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle.
    Figure 4: Inserting the print cartridge
    c00034853.jpg
  5. Close the print-carriage access door.


Using a photo print cartridgegtabtop.gif To use the photo print cartridge, remove the black print cartridge and insert the photo print cartridge in its place.
The photo print cartridge can be purchased separately and will optimize the quality of printed photos.
With the tri-color print cartridge and photo print cartridge installed, you have a six-ink system, which provides enhanced quality photos. For printing regular text documents, use the black print cartridge.
Use a print cartridge protector to keep either print cartridge secure when it is not being used. Figure 5: Storing the print cartridge
c00034854.jpg 1 - Inserting the print cartridge
2 - Removing the print cartridge

Aligning the print cartridgesgtabtop.gif After installing or replacing a print cartridge, the HP PSC will automatically print a cartridge alignment page.
  1. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
  2. Press Scan .
    The HP PSC will align the print cartridges. During the alignment the button LED will blink until the alignment is complete.

Aug 04, 2008 | HP PSC 1350 All-In-One Thermal Printer

1 Answer

HI,got this new hp psc 1410 i have connected with my computer ,got photos ready but when i presse print it doesnt work,pls can you help.thanks


did you install the cd driver of your Hp psc 1410?
if not insert the cd driver of your HP printer, after auto play goes click install driver, just follow the instruction on screen, then finish,
remove the ink cartridge, check if ther a cover in the contact point of your cartridge, remove the seal,

Mar 12, 2008 | Computers & Internet

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