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I just purchased the HP officefet pro 8500 and have a paper jam, how do I get the small piece of paper out

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Hi, you can learn how to solve this problem by going through the instruction on this link.. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01617494&lc=en&dlc=en&cc=us&product=3752462 Take care

Posted on May 12, 2010

  • 2 more comments 
  • stonegatefar May 12, 2010

    I can't get the link up[
    becoming extremely frustrated over such a simple problem!!


  • Shehu Pro
    Shehu Pro May 12, 2010



    http://h10025.www1.hp.com/ewfrf/wc/docum... Take care


    Copy and paste the link on your browser...

  • stonegatefar May 12, 2010

    it says to open print carriage access?!

  • Shehu Pro
    Shehu Pro May 12, 2010

    Hi, just follow the instructions on the official hp website i gave to you. That is the only way you can correct the paper jam issue..

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I get broken gear in my hp officejet pro 8500a


Someone pulled hard on jammed paper to remove it from the printer. This has broken the small plastic paper advancing gear on the left-hand side of the printer (have seen this mistake a number of times). The printer is broken and cannot be fixed, and it is time to purchase a new one. What you and everyone needs to learn from this is to NEVER pull hard to remove paper out of your printer. Be careful, and open the access doors to get to it.



We would suggest that you upgrade to an HP 8600 series printer and if you print more than 500 pages per month you purchase an AdaptiveInk continuous ink supply system (CISS). Adaptive Ink Continuous Ink Supply System Home Page Adaptive Ink HP Pigment ERC

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HOW TO FIX PAPERJAM ON HP OFFICEJET 8500 PRO WIRELESS


There still might be a small piece of paper blocking the sensor so check very carefully.

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HP Officejet Pro 8500 Wireless All-In-One InkJet Printer Paper feed will not drop down every time, and is making a grinding noise. Is replacing that piece available?


Hi. You leave a question mark?

I don't understsand what you mean by Papaer feed will not "DROP DOWN"?

I to have the same printer, the paper feeds from the tray (s) from below.

A little more info please?

The grinding in the system trying to feed through the paper.

Just a thought, turn the printer round find the release levers and check the internals for paper jam.

Mar 13, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

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I cleared the paper jam on my HP 8500. It still says its jammed?


You may have left a small piece of paper covering a sensor or perhaps an ink smear on the sensor. You can clean off the ink with a cloth dampened with water.

Jan 14, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

HP Officejet 8500 says "Paper


There is definitely a paper jam. It's up to you to find it. Sometimes it's a very small piece of paper. I have worked with these printers before. If it says paper jam, that means there is a paper jam. Look a little bit more closely. I garranty you 100% there is a paperjam.

Dec 08, 2010 | HP Office Equipment & Supplies

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I keep getting a printer jam error for the hp officejet 8500 wireless, no paper jam, have done everything HP suggests and still won't work. Can anyone suggest what to do other than buy a new printer?


Hi
This is a coomon problem with the printer the best thing to do is call HP and advise them of the issue. I recently had a customer who did this and even know it was out of warranty they replaced the printer.

Thanks

Daniel

HP Technician

Nov 14, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Paper jam message when I do not have any paper in the printer


Carefully cheack all the paper paths, including the paper tray. You may have a small piece of paper stuck in the rollers

Apr 03, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

The screen says paper jam but none found.


This may not be the issue but it has happened to me SEVERAL times.

Take your printer and power it down and unplug everything.

Pick it up and turn it upside down and shake it vigorously, but not as to damage the machine.

You may have a small piece of debris blocking a roller and causing your paper to misfeed and/or jam.

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