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Hi, every nokia phones have similar menus on the them.
First to get menu there is a menu botton on one of the phone keys. click on it and it will display icons of other items on the phone.on that page there is suppose to be that has contact icon that you can get access to click on it you will see where they wrote names click to enter that is where your contact are.
Were the details stored only in momory and sim or just the memory card? If They were only on memory then a corrupt memory might be resposible for the problem in such case you have to format th memory card..
go to u adress book where the names should be. press the MENU button then scroll to FILTER. when u get to that page press the MENU then scroll to CLEAR SELECTION. this happened to me also i hope that helps u out.
To reset some of the menu settings to their original values, select Menu >
Settings > Restore factory sett.. Enter the security code. The data you have
entered or downloaded are not deleted, for example, the names and phone
numbers saved in Contacts.
Select Menu > Contacts > Settings and from the available
Contacts view—To select how the names and phone numbers
When you view the Details of a contact with
Contacts view set to Name list or Name only.