Question about ViewSonic VX922 19" Monitor Flat Panel

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VS10162 back screen

I have a VS10162 -like it very much - however I installed USB plug to add a 2nd monitor - losing my vision - and it worked fine for a few days. One morning I found the system was on all night. Suddenly the screen is only dark - if you press a key - the monitor will come on for a second and go back to black. The green light on the on buton goes to orange.
I yelp for help!

I have a VS10162 monitor - computer would not let me enter it.

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  • 3 more comments 
  • Bud Martin
    Bud Martin May 13, 2010

    Did you try hooking it up directly to the PC as the main and only monitor yet? It acts like it is not getting the video signal from the PC.

  • Bill8017 May 13, 2010

    thanks so much for responding - let me try to give you a clear time line - I am losing my vision in one eye - so I needed a 2nd monitor.

    1- My ViewSonic (primary monitor) was working fine as a single monitor. The only glitch was from the start the silver button with the green light that is pushed in to start is loose - however it still worked when I pushed it in - from day 1. Just hands lose.

    2- I purchased an Acer monitor as a (secondary monitor)

    I purchased a Trittonusa USB connector that allows me to have

    two monitors. I loaded the software - and for three days - it

    worked fine.

    3. I came to work yesterday or the day before - and I noticed that my computer had not shut off the night before - and that the screen on the ViewSonic was black. I turned if off and on - and the only think the ViewSonic would do is show the screen for a moment when I hit the space bar or enter. I switched the monitors - same thing. I cold booted bringing up the Acer as the primary connected directly to the computer (so I could work) and it was fine. I called Acer and they helped me remove the software until this is resolved (don't understand that as my Acer is up now as a primary and only monitor so I can write you.

    What scares me - is that I purhcased the Acer myself to proove I could easily make two monitors work. My office is small and cheap however I am losing vision. If the ViewSonic broke - it happend just when I was starting to use the Acer and USB software for two monitors.

    Although a monitor can break at any moment - this is terrible as it looks like what I did - toasted the ViewSonic.

    Which means I either I try to explain to those who won't understand or I go out and buy another monitor which I can't afford.

    Does this help at all? Part of me says the chances of the ViewSonic failing exactly when I started using two monitors are small. I am hoping there is an answer.

    Thanks again -

  • Bill8017 May 13, 2010

    Thanks for both ideas - I appreciate you.

    I did hook the ViewSonic (VS) directly to the desktop
    and directy to my laptop. Each time it is the same. Pressing Fn and F8 on my laptop makes want is on the laptop on the (VS) screen - for about 2 seconds. Then it falls black again. I turned off the lights - and used a flashlight to see if I could see anything on the (VS) screen. Nothing.

    I wonder if what we do know - might lead to what parts I need to replace.

    - the result is the same in all applications - the screen will light up - then black in a second or two.

    - When powered on - the green light on the on button comes on - however when the screen comes up and goes down - it turns orange.

    - I tried another tip - plug and unplug the power to the (VS) - did not work - screen did come up - then down after a second or two.

    Thanks for your help in moving forward in knowing what to do next. I will stand by. Thanks again. The (VS) is not very old at all - and has really good care.

  • Bill8017 May 13, 2010

    One suggestion is to purchase a new power supply - another was to purchase a back light. Since the screen on the other computer comes up - for a second - we know the image is there - but how do I know what to replace? Thanks!

  • Bill8017 May 13, 2010

    hooked it up to everything again - it's the same on all - so what ever problem it is - it is solid on being one thing I suppose.

    How could I determine what part I need? Is there a way?
    The flash light test failed - I could see nothing however the screen comes up for a second - so it's there - just need to know what keeps it up.
    Any thoughts? I am in a real pickle.



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The reason I ask you to hook up the viewsonic directly to the PC is to find out if the problem is in the USB adapter or in the monitor itself, you can also try your Viewsonic with other computer.
Basically just have the PC, VIEWSONIC, NO USB or the monitor. We need to narrow down the problem.

Posted on May 13, 2010

Testimonial: "Fast reply - trying to help me move forward in doing different things to attempt to find a resolve."

  • Bud Martin
    Bud Martin May 13, 2010

    You can look at the power supply/inverter combination board: Thsi is what it looks like.

    The problem can be the bad caps as shown in my albums:

    Many failed LCD monitors are due to bad caps in the power supply. You can look for bad caps first or try to get the board when it is back in stock. Warning though, it can be bad lamp assemblies also, you you need the lamp tester to verify that.

  • Bud Martin
    Bud Martin May 14, 2010

    You can only do so much without proper tools and test equipment, I use spare LCD Lamp assemblies to test the inverter board, so I do not waste my time trying to fix the inverter circuits if the problem is in the lamp assemblies. Since you do not have the test lamps then you may be taking a chance replacing the power supply/Inverter board if the lamps are bad. Did you look at the shopjimmy website to see what the board looks like, look at my picture to see what bad caps look like. If you have no knowledge of electronics, no proper tools such as soldering iron, DMM, etc, then you should take it to local repair shop. You have to open it up, but there are LEATHAL VOLTAGES INSIDE, if you are not sure, then do not open it up.



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