Question about SanDisk Sansa e250 MP3 Player

1 Answer

Sansa E250 (only blue ring lighting)

Hi! Initially the player was in "update database...". In recovery mode I connected to the computer and copied on player disk 6 files from archive SansaE200A1_03_07.7z:
-firmware.mi4
-Font.fnt
-header.txt
-mfgSupport.rom
-pribootLoader.rom
-SDBootRom.rom
After that - only blue ring lighting when I'm pressing power on.

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  • oleksasha Mar 29, 2008

    and one more thing - I can not put the player into recovery mode

  • oleksasha Mar 29, 2008

    and one more thing - I can not put the player into recovery mode.

  • oleksasha Apr 09, 2008

    I can not turn the player on or put the player into the recovery mode.
    So, I can not get any connection to the computer.
    Anyway, thans for trying ;-)

    P.S. I've solved this problem in next way:
    -connected in manufacturing mode (holding the middle button while connecting to the computer)
    -install apropriate drivers
    -with using e200tool I rewrote the rom, after that player came into the recovery mode - after that formating and upgrading and everything is well.

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  • 8,596 Answers

Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

Posted on Apr 08, 2008

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1 Answer

My Sansa e200 series is stuck on the splash screen and would not response on any or cannot be recognized by computer. Please assist


Battery and Black screen Blue ring: Remove the back and check and see if the battery isn't fully connected
I put a folded peace of paper and put it on top of the battery also push softly but firmly on the Rubber rectangle above the battery (This is the Chipset For the screen, Black screen Blue ring ) and put the back on.
Sansa Not Recognized: Try connecting it to another computer the back straight to the motherboard thIs should be USB 2.0 and see if it will recognize it as sansa or Drive/removable drive. if it does then download the sansa update software and install it. Make sure you disconnect the sansa and connect it when asked. This will update your sansas firmware and add the Usb Mode. Try to connect it to your computer at home it should recognize IF not try a laptop.... link for update software (http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) download to a flash drive much easier. Make sure USB mode is MSC
Recovery Mode may also allow your computer to recognize the sansa


RESET: Go into the settings and scroll down to reset all, push center button, scroll to yes, push center this will restore factory settings.....
Reset All
NOTE: THIS IS AN ADVANCED OPERATION AND RESTORES ALL SETTINGS
TO THE FACTORY DEFAULTS. NORMAL USERS ARE NOT RECOMMENDED
TO PERFORM THIS OPERATION!
If your device freezes up press the Menu button and hold for 15 seconds.
This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation
will be gone.
This is what it states in the manual for the 260 sansa Page 29
Recovery Mode also resets system settings when unplugged...

Recovery Mode: download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa. http://www.youtube.com/watch?v=_95hLqZxCHc&feature=related here is a link to a kid showing you how to goto recovery mode.
Update software from this link..
(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe)
and install the software before you recover

Jun 27, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

Can't use


RESET: Go into the settings and scroll down to reset all, push center button, scroll to yes, push center this will restore factory settings.....
Reset All
NOTE: THIS IS AN ADVANCED OPERATION AND RESTORES ALL SETTINGS
TO THE FACTORY DEFAULTS. NORMAL USERS ARE NOT RECOMMENDED
TO PERFORM THIS OPERATION!
If your device freezes up press the Menu button and hold for 15 seconds.
This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation
will be gone.
This is what it states in the manual for the 260 sansa Page 29
Recovery Mode also resets system settings when unplugged...

Recovery Mode: download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa. http://www.youtube.com/watch?v=_95hLqZxCHc&feature=related here is a link to a kid showing you how to goto recovery mode.
Update software from this link..
(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe)
and install the software before you recover

Jun 27, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

Just the blue ring, screen does not turn on


Hello,

Blue ring faillure could be solved, trying to reset the e250.
How to reset:
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.


Only if the reset action above did not help,
reload and update to the latest firmware.

Installing firmware will erase all data from the player !

  • Step 1: Switch to MSC mode.

How to switch to MSC mode:
1. Turn device OFF.
2. Slide the hold switch to the direction of the headphone jack so an orange color would show putting the device on Hold.
3. Press and hold the ( |<< ) button while connecting the device to the PC.



03f7aa0.jpg
  • Step 2: Update to the latest firmware.

See next site for how to update the firmware:
http://kb.sandisk.com/app/answers/detail/a_id/306
Follow the information in the link.

The easiest way would be using the automatic Sansa Firmware Updater. Directly to the download Sansa Firmware Updater .

Need more help ? Just post a comment.

Dec 19, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

I turn on my sansa e250 it goes to refresh database, then blanks


There are two connection settings in USB: MTP and MSC. For some reason MTP is the default, but it doesn't connect properly on all computers. Select MSC and plug the player in again, the computer will recognize sansa e250 but not show the driver just yet. It is installing recognition software (just basic drivers - nothing heavy) and it doesnt tell you what its doing until its complete. WAIT FOR IT. Once it is complete you will see both the sansa e250 and the removable memory slot in your "my computer" now you're good to go.

Mar 30, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

"Refresh Database" never ends!


If you try to load too many songs onto the player initially, it may take up to an hour to get past Refresh database. Unfortunately, if you shut the player off while it is refreshing, it will more than likely ruin your player. Run the Sansa Recovery Tool or Update the Firmware on your Player as a workaround. Make sure the hold/lock switch isn't activated, just as a safeguard.

-Tha Mp3 Doctor

Mar 17, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e200 shows refresh database fail


try putting it in MSC mode and formating it and then putting back on MTP mode. Hope that works

Aug 24, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Firmware update help pleaaasssss!!!!


You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.
Try doing it this way its slightly different but if you goto the sandisk website thier is also a recovery tool you can download so have a look on the site then if you have trouble finding it then get back to me ok

Apr 10, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

SanDisk Sansa e250 MP3 Player wont turn on and isn't detected by computer.


your battery could be dead. but when you plug it in does the blue ring light up

Jan 26, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 wont turn on


try holding the power button for20 seconds or the power and play button at the same time for20 seconds.

Dec 24, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

No recovery no firmware... nothing works with my ipod


me too! The only thing that the Sansa left is the blue ring. I formatted the e250 and the software all gone not even in recovery mode. Is anybody know how to re-install it from the bottom?
Thanks! paichenwg@yahoo.com

Nov 22, 2007 | SanDisk Sansa e250 MP3 Player

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