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Scratched lense on 8x50, any idea where i can get (im in ireland)

Scratched lenses on 8x50 swarovoski binoculars, any idea where i can get them repaired?

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The good news is that as your binoculars are a premier brand, there is extensive after-sales care and spares support so almost any fault can be repaired.

Scratched lenses can only be remedied by replacing the damaged lens; due to surface coatings on the lenses (both optical and Swarovski's exclusive non-stick coating) it's not possible to polish out the damage. Even if you could, it would alter the shape of the lens and therefore adversely affect it's optical properties.

The bad news is that a scratched lens is not covered by the manufacturer's 30 year warranty so you'll have to pay, and it won't be cheap! But it's definitely worthwhile in view of the extremely high price of the product when new.

You should click on this link to find out how to get the repairs done (or use this link if you're in the USA). Basically, the repairs are usually done by the Austrian factory except if you're in the USA .

Before having the binoculars repaired you need to consider whether the damage is functional or merely cosmetic. If it's the latter, then there's no need to have them repaired unless further damage occurs. If the damage actually affects the viewed image then it may still be acceptable if it's only infrequently evident (e.g. due to bright objects in the dark, or only when the Sun is at a particular angle).

Please take a moment to rate my answer. If my reply has not fully answered your question the please add comments instead and I shall endeavour to fully address your comments.

Posted on May 12, 2010

  • Obertelli
    Obertelli May 12, 2010

    Also meant to add a link to a copy of the manufacturer's warranty. Please click here (.pdf file)

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I tried to fix a pair of binoculars that had the same problem and finally gave up.

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Wish I had better news!

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The eyepiece lenses have something on the inside. Can they be removed for cleaning?


  1. Carefully clean your binoculars by firstly removing any dirt or dust from the main body and straps using a soft microfibre cloth. Avoid the lenses at this point using any form of cloth on the lenses before removing all dirt and dust particles first could destroy them.
  1. Gently remove all traces of grit, dirt or dust particles from the lenses using a soft lens brush or canned air specifically designed for the purpose.
  1. Waterproof binoculars can be rinsed gently under a tap but be sure to use on lightly running water, avoid high pressure water as it could damage your binoculars.
  1. Gently remove any remaining marks using lens cleaning tools such as a lens pen or lens cleaning fluid and lens tissue. Do not be tempted to use kitchen towel or anything else lying around that is slightly rough and may scratch the surface of the lens, only use a lens pen, lens tissue or a lens cloth. Gently wipe the lens using a circular motion working from the centre of the lens to the outer edge. NEVER apply lens cleaning fluid directly onto the glass (always apply to the cloth) and always ensure that the lens cleaning fluid you are using is recommended for the type of lens coatings that have been applied to your binoculars (Do not use general household glass cleaning products or products designed to clean computer screens or glasses. Such products could destroy the lens coatings of your binoculars if used).

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There are couple of materials in which sunglassess are made of. 1. Glass Lenses
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Lightweight - About half the weight of glass lenses.
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Disadvantages:

About 20 to 35 percent thicker than polycarbonate or high index plastic lenses.
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Another type is Polycarbonate Lenses:Advantages:
Safest lens material - 10 times more impact resistant than other lenses.
Thin - About 20 to 25 percent thinner than plastic or glass lenses.
Lightweight - About 20 percent lighter than plastic lenses.
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Disadvantages:
Requires scratch-resistant coating for durability.
Peripheral vision may be slightly less clear in strong prescription powers.
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Requires scratch-resistant coating for durability.
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