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I have a deell 3115 cn printer. The colors are fading, and I have done all the callibrations, The toners and drums are pretty new, what do i need to clean to get the colors back. And when it duplexes the machine squeeks.

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  • yan dikshteyn May 13, 2010

    awesome thanks for you diligence

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Usuall the firt think to suspect is the toner cartridges. If those are ok then the next thing is the image drum and after that would be the fuse wire.

With toner usually the only time you see this happen on all the colors at the same time is when the humidity gets too high. I believe there is a humidity sensor in that model. If you have used aftermarket toner sometimes that causes problems but the problem should have showed up shortly after changing the carts.

The image drum is good for many thousands of pages and usually what you see is spots or random dots on the printed pages first.I've seen one or two just fail in about 20 years but thhats the really rare thing. Those had the coatings on the drum peal off. A new drum will be $100-$200

My suspect here would be the fusing wire or unit. This is a wire that heats up and literally melts the toner onto the paper. If it isn't heating up enough then the toner will not melt properlly and you get light or faded prints. A wire kit should be about $50

If you can replace the toner cartridges then the image drum and fuser will present no problem at all. They all snap into place about the same way.

One last thing to check is simply the print settings. Make sure that someone hasn't 'adjusted' them. You need to check the contrast/light settings on the printer panel as well as the same settings on the computer end.

As far as the squeeking during duplexing it is hard to know without hearing but usually that is the feeder belt or drive belt. If you live in a hot dry climate and have had the printer for a while the rubber may be aged or the surface polished by use so you get the squeeks. It should make some noise but not that.

Posted on May 12, 2010

  • yan dikshteyn May 13, 2010

    ok whats happening is that they are trying to print an image of a womans face. For some reason the picture is darker and loses its clarity almost like small smudges and its loses sharpness. I removed the noise cleaned all the drums cartridges and changed the black. Also cleaned the contacts and the glass lenses in the machine behind the drums and it still comes out the same?

  • Dave King
    Dave King May 13, 2010

    That definitly sounds like the image drum or fuser wire. The image drum if that is all that is wrong will print fairly normally but will be dirty or not sharp on all pages. So if you print a page of text there will be spots or dots scattered over the page. It will not be a page with nothing but clean text. If it is the fuser wire you should be seeing soft or fuzzy on all printed pages graphics or text. As I mentioned it can also be a combination of both of these so if you try a few pages of text and other images you should be able to rule out on or the other.

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