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I had the same problem. You must turn on the remote speakers via the reciever and then adjust the remote speaker volume control that is only located on the remote control. The volume buttons are on the top right of the remote. It is briefly discussed in the owners manual which can be downloaded online.<!-- from fixya rte -->
If you have tried the reset of the receiver in the owners manual (Holding the Power/Standby switch while simultaneously plugging the receiver power cord in the wall outlet) and that doesn't fix the problem then you are probably discovering that the receiver has a welding problem with the IR sensor pins to the circuit board. Go to this website http://mysite.verizon.net/amp68/ to find the 3 pins that need to be welded. I just did this last night and it works. You can count me as one 5 people that have had success with this fix.
If so, you should be aware that on many recievers and surround amplifiers some of the functions may only be accessible via the remote control (the best way to learn about it is to consult the user manual).
I have a Pioneer VSA-730 surround amplifier and the only way i can change the mix levels for surround/sub/center speakers is by a remote control. My friend had the same problem and, after reading the manual, he discovered that he actually needs to use the remote control to access all functions of the amplifier.
I used to have that very reciever, and If I recall correctly, the remote that comes with it (the little blue and black one) can't control other components. Only the bigger remote (that came with the VR-4070 and VR-4090) can be programmed. I will do a little more research later to find out for sure, though (I actually still have my remote for that thing!!).